Rachel V. Markham

*** ******* ***** **** **. S.E. Apt. # 303

Grand Rapids, Michigan 49548

616-***-****

ac00pt@r.postjobfree.com

OBJECTIVE

To obtain a position that will enable me to use my strong organizational skills, keen eye on detail and desire for ever-growing knowledge. As well as a position that will challenge me, while helping me build and improve a company- all while on a night shift schedule.

RELEVANT SKILLS & EXPERIENCE

Advanced work on Microsoft Word, Outlook, and Excel; 50-60 wpm

Very comfortable with working with customers, and in an office environment

Very comfortable with working around heavy machinery, and in a factory environment

Familiar with MP2, Dynaway, SAP, Kronos, Rent Manager and Sharepoint

Familiar with purchasing vendors, posting & processing payments, inventory control and bill of materials

Extensive Quality Control training and experience

Trained in proper inspection “go/no-go” gaging procedures and techniques

EDUCATION & TRAINING

GED/ Serving training/ Alcohol safety training/ CPR Certification/

Blood borne Pathogens Certified/ Certified for Safety Representative

HONORS, AWARDS, PROFESSIONAL ORGANIZATIONS

oSchool soccer team / cheerleading team / dance team / gymnastics

oMember of St. Cecilia Music Society playing flute, bassoon and guitar

oScholarship recipient for Knollcrest Music Camp at Calvin College

oUICA ArtWorks Spring Program

EMPLOYMENT HISTORY

~Leasing Consultant, Northview Harbor Apartments Grand Rapids, MI 02/2017-Current

My job duties include running daily reports, vacancy-inventory control; meeting, greeting and scheduling tours for our Prospects. Determining rental & fee amounts, what would suite each Prospect in particular by learning to quickly read people. I also write rental leases & continue communication with the community through the entire staff on-sight as well as current residents with renewals & maintenance concerns. It's my responsibility to create a daily report of Prospect Demographics, Available Units & Upcoming Available Units, a time-frame on those & how to ensure everyone who is on a pre-lease waiting list will have a home when they scheduled for. Positing & assigning payments for Prospects & current Residents, as well as cleaning each Model Unit daily and preparing the office for the upcoming day.

~Maintenance Administrative Specialist, Roskam Baking Company Kentwood, MI 07/2015-01/2017

My job duties included managing all preventative and reactive maintenance work-orders on any of the machinery for 3 different plants. I dealt with Kronos, recording and double-checking all maintenance technicians' collective weekly hours. I sorted individual technicians daily work packets for audits, and determine what needs to be returned, corrected, and account for how/much time they have proof for. I did weekly Direct Labor Reports for 5 different lines within one of our plants, which shows on a visual scale with pie charts, how much time is un/accounted with each individual technician. I also kept track of what parts and how many were used for which repair. I entered that into MP2, then sorted and filed all the different lines' work-orders to ensure when an audit is sent that they are able to find whatever documentation they need. Basic knowledge of SAP and Dynaway, inventory control/ cycle counting, purchasing and vendor relations.

~Quality Control Auditor, Lacks Enterprises, Inc. Kentwood, MI 06/2014-07/2015

My job duties included making sure our parts are up to our critical quality standards, starting and closing out blue tags and non-conformances; sorting chrome scrap, checking first pieces and running our 10% inspection for our car parts. I had to ensure that labels for our customers and packaging were correct for each individual customer. I also made sure all of our employees are following OSHA’s standards. I ensured that people were following process and that the parts will properly fit the vehicles by gauging the parts.

~Machine Operator, Lacks Enterprises, Inc. Kentwood, MI 03/2014-06/2014

My job duties included inspecting chrome car trim and grills, assembling the parts, knowing different machines and running those parts, and packaging the parts. Making sure everything is labeled correctly before being shipped to the customer, or building the packaging for customers if the part is a service car part.

~Administrative Customer Care Support & Sales, Marcos Hair & Nails Grand Rapids, MI 01/2012-03/2014

My job duties included scheduling appointments and greeting customers, while handling all financial and product transactions; cycle counting, recording and restocking inventory products and cash register; daily up-keep of both Hair and Nail Salons, and employee-only areas. I also served well as a calm and controlled "mediator" with the more enthusiastic customers.