Customer Service Manager
Resume:
James Honeycutt
San Antonio, TX ***18
Home 210-***-****
Cell 682-***-****
ac00pj@r.postjobfree.com
OBJECTIVE: Seek a position that will utilize my acquired training, knowledge, and skills to positively add to the economic growth of the company while offering superior customer service.
SKILLS AND QUALIFICATIONS
High-quality customer service skills, excellent oral and written communication skills, reliable transportation, hardworking and dependable.
Proven observance of quality standards and established practices, safety requirements and good maintenance skills.
Managerial duties including money handling, personnel, scheduling, product placement and salability, effective time management for maximum fiscal benefit.
Education:
2003-2004 National Institute of Technology San Antonio, TX
Received a Diploma in Electronics & Computer Engineering Technology.
1990-1994 Judson High School Converse, TX
High School Diploma
Experience:
Atento November 2014-January 2016
Preformed phone tech support for extended service plans. Customer service based environment.
IHOP June 2013 – present San Antonio, TX
Managed a restaurant, Ran register, Cooked food, Took care of customers in a timely manner. Ensured everything was done in a manner that was compliant with SOP.
Feburary 2013 – May 2013 Photoetch Fort Worth TX
Built electronics for military aircraft in a timely and consistent manner as a permanent employee of Photoetch.
November2012 – Feburary 2013 Aerotek Staffing for Photoetch Fort Worth TX
Built electronics for military aircraft in a timely and consistent manner
March 2012- November 2012 Verigent Staffing for Syncreon Grapevine TX
Working to create cell phone relay boxes by assembling all needed electronic components in a secured facility.
January 2011 – February 22 2012 Montana State Hospital Warm Springs MT
Psych Tech
To assist and maintain a caring and safe environment for the mentally ill patients at MSH
February 2009- November 2010 Flying J Rocker MT
Assistant Manager/ Head Cook
To oversee, provide training and support for all staff and handle customer satisfaction in a busy restaurant environment ensuring that safety, quality control and money handling procedures are observed at all times. This position started out as Cook only and became both Head Cook and Assistant Manager.
March 2007- December 2008 Aware Inc. Anaconda, MT
Habilitation Tech.
Helped people with Developmental Disabilities adapt to societal norms, including cooking, cleaning, and personal hygiene.
2006- 2007 Manpower San Antonio TX
Electronics Assembler
Maintained accurate procedures while assembling circuit boards for engine control units.
2005-2006 International House of Pancakes San Antonio, TX
Manager-on-Duty/Cook
Made day to day decisions on running a restaurant. Maintained accurate book keeping and accounting records. Managed a full staff in a high volume restaurant and maintained a healthy and productive work environment.
References
Tammy Smith – Kitchen Manager Flying J
Christine Cortinas – Manager- Atento
Raymond Washington
More available upon request.
Contact this candidate