PINNISE THOMPSON

*** ***** **** *** **

Homestead, FL 33034

Phone: 786-***-****

Alt Phone: 305-***-****

ac00lb@r.postjobfree.com

Objective

My objective is to secure a position where I can use my experience for personal and professional growth.

Ability Summary

I have qualifications in customer service, the sale of goods and services, answering incoming calls, PBX operation, data input, managerial skills, accounts payable and receivable, inventory control, checks and balances, and trainer. Door to door sales and product knowledge.

Employment History

Sales Rep

10/2010 - 04/2013

Comcast

Miami, FL

Door to door sales rep. I displayed customer service skills, and product knowledge. I processed and collected payments I also made appointments for customers to have their services installed.

Residential House Person

07/2009-07/2010 Fellowship House Miami, FL

My job duties included promoting a positive, supporting atmosphere between members and staff by participating with members in work socializations. Assumed primary responsibilities for implementation of daily intensive skill program. I kept daily logs of all members concerns. I distributed medications. Assisted members in acquiring basic living skills. Prepared daily meals for all members. Assumed primary responsibilities for all members on my shift. Accepted other related responsibilities as assigned.

DIRECTV Sales Representative

01/2006 - 10/2008

Precision Response Corporation

Cutler Bay, FL

My job duties included promoting the sale of services rendered by the company, reaching customer over telephone, encouraging customers to purchase additional products and services, entering information into a computer database as I spoke with customers, and maintained quality assurance and attendance.

Reservations agent and Assistant trainer

10/2005 - 08/2006

Cheeca Lodge and Spa

Islamarada, FL

Handle and resolve complaints, communicated with customer through a variety of means via telephone; by e-mail, fax, or standard mail correspondence; or in person, keeping records of transactions, updates, and maintained database information, made changes or updates to profiles or account information, trained new hires on company expectations as a reservations agent

DIRECTV Sales Representative

11/2003 - 10/2005

Precision Response Corporation

Cutler Bay, FL

Promoted the sale of goods and services rendered by the company, reached customers over telephone, encouraged customers to purchase additional products or services, entered information into a computer database as I spoke with customers, maintained quality assurance and attendance

Cashier and Cashier Manager

04/2001 - 10/2003

Key Largo Shopper

Key Largo, FL

Customer service, cashiering, bagging, handle and resolve complaints, managerial skills, checks and balances, accounts payable and receivable, inventory control. Coached and developed staff. Opened and closed business. Made weekly schedules.

Education and Training

Issuing Institution

Location

Qualification

Course of Study

Everest Institute

FL

1 Year of College or a Technical or Vocational School

Medical Assistant

Occupational Licenses & Certificates

Certification Title

Issuing Organization

Completion Date

Medical Assistant

Everest Institute

01/2010

Detailed References

Liliana Caraballo

845 SW 12th ST.

Homestead, FL 33030

786-***-****

Personal reference known for 3 year(s).

Toya Haynes, Dispatcher

FCPDFL

786-***-****

Personal reference known for 25 year(s).

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