*** **** ** ******** ** *****

+1-347-***-****

ac00kt@r.postjobfree.com

US Army 7th Special Forces veteran

US Citizen (Born and raised)

Education & Certifications

BA, Information Systems, Almedia University

MA, Information Technology, Western Governors Univ

PhD. Candidate, Information Technology, Capella University

ITIL v3

Microsoft Certified Professional

Microsoft Systems Engineer

Microsoft Operation Frame Works

Microsoft Certified Trainer

Microsoft Internet Specialist

Cisco Certified Network Associate (CCNA)

Cisco Certified Network Professional (CCNP)

Institute of Internal Auditors (IIA) Certification in Control Self-Assessment® (CCSA®)

Certified Qualys Guard Specialist

Currently pursing PMP Certification

Currently pursing TOGAF 9.1 Certification

ITSMF Member

ISACA Member

Background

Shakir brings over 20 years of hands- on executive leadership experience as CIO, CTO, VP and Dir Roles in financial, legal, nonprofit, health care and government sectors with a consistent track record of increasing productivity with a strong eye on managing budgets, IT value, P&L, customer satisfaction, with global experience; creating and managing change. He has been recognized as an evangelist and business savvy in leading IT transformation solutions that reduce waste, increase the value of IT, improve TCO, an ROI. He possesses strong skills and capabilities in business process, enterprise architecture, technology integration, strategic planning, process lifecycle management, lean systems development, while increasing the quality of global IT services delivery. He has led and managed global infrastructures, to include large-scale disaster recovery sites, NoC centers, service desk, and global data centers and data center migrations with a strong focus on reducing cost and utilization. Agent of ITIL, Cyber Security, Identity management, Risk, IT Auditing, ITSM, Big Data, and Hybrid Cloud Technologies, DevOps, Content Management, Digital, EMC, NetApp and Mobile Technologies. Well versed in HIPPA, ISO 9000, SAS 70, SSAE 16, Soc 2,Soc 3 PCI DSSv3, Agile, COBIT, SOA, TOGAF, Zackman, ITIL v3, MOF, RUP, DCIM, Lean IT methodologies, SEIM, Knowledge management lifecycle, DCIM, SDLC and CLM Architectures, NIST, DoDAF, Ediscovery and IT portfolio management

Shakir is a seasoned and proven business and technical partner with ability to attract, grow and groom top talent, systems, and policies that propel organizational alignment and success. He combines communication skills and critical thinking to shape corporate culture and guide organizational change with the application of industry best practice frameworks, Business transformation though IT transformation, and stratifying the customers of IT. Experienced in leading C-level technical discussions and public speaking, with a strong passion for leading change by mentoring and motivating others, by creating a sense of ownership, and to ensure transparency. Making sure the vision is understood with the ability to facilitate the vision that translates to the big picture.

Professional & Industry Experience

Eden Technologies Executive of Engagement

August 2015– Current

Leading organizations to reach their technical goals to match the business vision, with a strong focus on ROI, and IT budget management, and assessment. Enabling operational efficiencies and revenue growth, delivering solutions and services that return value including cloud solutions.

Using IT strategic alignment, value attainment, IT transformation, and IT strategy, via intelligent process, and frameworks. Working closely with, and advising C-level executives on frame works and methodologies that enable organizations to a line their IT goals to their business objectives.

Transforming IT into a service so IT becomes a revenue generator, while using lean IT to reduce IT waste, and cost

Guiding organization with their o365, Azure and Datacenter migrations and relocation.

Experience leading IT across legal, finance, health care and city-government domains. Design business information systems to be implemented per the firm's goals, needs, objectives and SLR's, with a focus on Agile and a cycle of constant improvement. Developing new global IT architectural, engineering and operations models with emphasis on implementing IT standards, process and procedures for the delivery of technologies based on ITIL, TOGAF, COBIT, DOD, SOA and MOF technologies across platforms.

Managing internal and external teams, with a strong focus on developing relations across business units. Managing vendor relationship holding them accountable for deliverables and meeting SLA’s, managing SOW and client expectation. Working closely with the PMO to ensure projects are delivered on time and on budgets. Establishing close relationship with all upper level management to ensure consistency, transparency, and teamwork. Motivating and mentoring teams, by delivering top level leadership and guidance. Helping team to improve their skillset and process, champion of change and evangelist of new technologies.

Cadwalader, Wickersham & Taft LLP Global Executive IT Management and Leadership

August 2014 – August 2015

Providing executive level leadership to the firms 24x7 global IT environment, leading the IT teams and setting standards and governance.

Enabling IT value and increasing its flow while reducing IT waste and transforming to an ITAAS model. Managing 6 global critical datacenter facilities, designed information systems to be implemented as per the firm's business goals.

Setting objectives and SLA's, to meet and deploy critical projects. Developed new global IT architectural, engineering and operations models with emphasis on migrating to cloud technologies allowing the firm to cut cost and more effectively delivering technologies, with a focus on IT risk, auditing, ROI, and P&L,

Managed enterprise wide CRM, ERP, content management, and legal applications

Managed the firm's datacenter co-location's and datacenter migrations, in charge of on-shore/offshore vendor management and selection process, and procurement with a focus on meeting the firm's SLR's SLA’s.

Developed and managed the firm's global IT architecture, engineering and operations teams, created architectural designs and runbooks to support the firm's global operation and help desk teams. Worked with other managers and associate directors to improve relationships across teams to produce a more resilient IT infrastructure model and relationships.

Improved the help desk services delivery models, escalations and NoC procedures by using ITIL guidelines.

Advisor to the CIO and technology committee, recommending emerging technologies and improving current technologies. Worked closely with business management and PMO to strategize objectives and determine project budgets and priorities.

JPMorgan Chase Vice President of Global Architecture, Engineering and Emerging Technologies

March 2010 – August 2014

Delivered business services for corporate IT transformation, organizational alignment, and process and system refinement and Target Process Models.

Deployed full global business systems solutions using various software and hardware technologies supporting over 300k users worldwide allowing the bank to cut cost by decommissioning out dated systems. Led strategic service delivery initiatives, spearheaded and delivered architecture services on high impact projects. Developed and submitted business cases, use cases, requirements, scope of work and technical solutions documents. Facilitated development of strategy, architecture and implementation, acquiring funding in access of $50 million. Developed governance and risk models across programs. Build and manage internal engineering and operations teams.

Managed on-shore vendors/ offshore vendors. Engage CIO's CTO's MD's and other stake holders by using BI and PKI's. Led efforts in developing and deploying cutting edge technologies such as Azure, Office 365, Siteminder Identity Management, ADFS, SAAS, PAAS, IAAS, NAAS, SDN. Worked closely with IB lob on Big Data technologies using Apache Hadoop (HDFS) IBM Flex systems using Linux 6.0 enterprise. Worked with IB architecture team to design the MapReduce layer, and HDFS layer in a multi cluster environment. Engage vendors though the procurement process and delivery of solutions on keys projects, responding to critical issues that could jeopardize delivery of projects. Worked closely with business management to strategize objectives and determine to buy vs. build approaches, and align IT objectives and programs to divisional and firm wide objectives and strategies. Plan and manage strategic IT initiatives while maximizing the mix of in-house versus outsourced services. Establish strategic service provider partnerships while optimizing cost of services through a mix of internal and external sources- Control performance objectives, Define and adjust IT standards and technologies

Avanade Senior Consultant of IT/Team Manager

September 2008 – July 2010

Engaged in global IT consultancy specializing in deploying new solutions based on the Microsoft Enterprise Platforms. Re-positioning organizations ill-prepared for explosive technology growth to reach their technical goals. Crafted and implemented master plans and designs to restructure organizations IT technologies, creating strategies and executing tactics with impacts across the business, financial models. Leading organizations cloud based technologies, governance and disaster recovery.

Providing full global IT services to fortune 500 companies for firms such as JPMorgan Chase, Alcatel-Lucent, Morgan Stanley, Pfizer, Highmark BlueCross BlueShield and others, reporting directly to CIO’s, CTO, and Technology stakeholders.

Design, deploy and implement new strategies to reach client technical goals, revitalized clients IT legacy and fragmented infrastructures, restructured client IT models and policies, and reengineered business and technical processes to align with organizational technical goals.

Created a solid foundation for growth by adhering to best practices for information management systems and, Enterprise Information Management, Business Intelligence, Data Integration, Data Governance, Data Quality, Performance Management, and Supply Chain Management.

ACT as technical account manager on key accounts to giving clients guidance, support, and vision. Selling client’s additional solutions and services that help them reach their technical vision. Sold services and upgrades, migration, development, and integration.

NYC Department of Information Technology and Telecommunications (DoITT) Enterprise Technology and Architecture Executive

June 2002 – September 2008

Managed city wide hosting environment, developed mobilize and led city wide IT teams. Planned, designed, and execute highest priority technology and improvement projects for various city agencies. Cultivated and managed relationships with stakeholders, including Office of the Mayor, business partners, and vendors. Developed synergy of technology with business architecture, engineering, and operations services, focusing on city wide IT strategy to improve incident management and IT across city agencies. Over seeing 24x7 Wintel engineering, operations, desk support, help desk and NoC center teams to support and monitor over 40 city agencies.

Performed in-depth, organization-wide risk and opportunities assessment, including HIPPA to define IT polices. Used Sarbanes-Oxley to audit and identify and resolve quality and performance problems. Reducing Datacenter cost by implementing VMware infrastructure, EMC, NetApp storage, Hitachi SAN and HP Blade server and Cisco technologies. Managed datacenter facilities and wireless environments, hosted exchange, mobile, SMS, database technologies

Expertly led city wide technology projects from concept through implementation, with full accountability for timelines, milestones, risk assessment, and budgets. Significantly improved communications across IT teams and management. Introduced run books, process management, and best practices. Negotiated vendor contracts for maximum ROI and cost containment. Reduced cost and waste by 70%. In charge of change management processes for both wintel and desk support teams. Developed an IT strategic roadmaps and enterprise technical architecture to position the agency for growth. Managed 3 disaster recovery locations, managed over 80 IT personal of all levels across city 40 agencies and managed change and incident management

Led and managed city wide deployment of Remedy Action Request Systems and Netcool monitoring system

IT Workforces Corp, NYC, NY CIO of Technical Services

September 1998 - September 2001

Led and directed international IT strategies, operations, and teams to catapult the company to its highest level of performance and goal attainment. Championed sizeable IT projects and budgets for the enterprise (B2B, help desk, system conversion, migrations, communications, and core business applications and Microsoft Enterprise Technologies) to increase business capabilities and performance. Drove transactional efficiencies across the organization to achieve and maintain corporate goals. Provided top tier consultants to fortune 500 companies, providing Microsoft, Novell, Lotus Notes, Nortel, Cisco and Checkpoint Firewall solutions.

US Army Signal Co 7th Special Forces Group, Fort Bragg, NC

June 1978 - Sept 1986

Global special operations and paramilitary tactics and psychological operations. Trained indigenous forces guerrilla warfare and counter-terrorism. Light weapons expert, martial arts expert, leading large scale special operations. Conceived planned and directed professional tactical deployments, coordinate and assist in the review of the plan affecting wartime mobilization and deployment of special operations teams. Served as military representative to foreign dignitaries. Act as the liaison across military branches. Coordinated the administrative and logistical support of U.S. and allied forces deploying through the base, directed training readiness and management for the battalion.

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