skills

Project Management

UX Design

Client Relations

Business / Information Architecture

Presentations

Training

Agile

Visual/Information

Design

Content Management/

Writing

Sharepoint/CMS

tools

Adobe CS/CC

Photoshop

Illustrator

InDesign

Premiere

After Effects

Flash/Animate

MS Office

Cinema 4D

Final Cut Pro

HTML/CSS

Wordpress

education

Bachelor of Science

Graphic Design

Full Sail University

certifications

ITIL Foundations

Todd Young

UX Strategist

314-***-****

ac00jb@r.postjobfree.com

www.toddyoungonline.net

objective

I have a passion for design and process and a proven record of identifying institutional goals and user experience needs and applying them to effective communications utilizing print, digital, video, and motion. Consistent success in increasing production and decreasing costs by researching business and information architecture and driving process improvement developing effective creative strategies and solutions using a human-centered approach to meet the requirements of an evolving value loop. I find creative solutions for problems. Active Secret Clearance.

professional experience

JeLYStudios UnLTD, St. Louis, MO, JUN 1989 – Present

UX Strategist

A full-service agency devoted to finding effective UX communications solutions in visual and information design marketing.

Skillset: Project Management, UX Design: Visual/Information, Graphic Design, Marketing, Video Production, Motion Graphics, Business / Information Architecture, Copywriting, Agile

• Developed military clientele branding and marketing (print/digital) producing logos, programs, presentations, and other collateral in support of their primary mission. Producing client-editable projects that overcame issues of distance and time zones.

• Collaborated with web entertainment clients on UX strategies starting from a Human Centered Design approach and applying that to Marketing and Social media platforms to drive traffic and increase customer satisfaction. Developing on-hand solutions overcoming security technology issues to client intellectual properties, app development, and e-commerce needs.

• Consulted with ecumenical clients on UX and marketing strategies and developed print and video collateral in support of functions and events.

• Developed and produced video production and motion graphics for client video marketing efforts resulting in shorter development times and increased security for intellectual properties.

• Managed multiple ongoing projects, analyzing and forecasting budgets and monitoring and adjusting for evolving logistical requirements. Researched and developed relationships with 3rd party vendors to obtain and maintain best possible pricing.

• Collaborated and developed client vocal and interactive presentations, with a focus on the UX, given at worldwide conferences and events.

• Developed, edited, and managed client copywriting efforts. Writing for in-house and external communications as well as marketing, blog, article, and creative space.

• Researched and produced client photography shoots focused on product imagery, portraits/landscapes, and event coverage.

• Researched and developed e-commerce solutions for client entertainment sites that facilitated membership and merchandise sales.

Leonie Group, Kabul, Afghanistan, AUG 2012 - JAN 2016

Mobile Information Team Coordinator (Creative Director)

Directed 72 individuals in daily media gathering and broadcast commercial pre-production efforts. UX departmental liaison leading to strategized and streamlined business and information architecture ensuring maximum productivity and quality.

Skillset: Project/Personnel Management, Graphic Design, Video Production, Presentations, Content Management, Business/Information Architecture, Creative Direction, Agile

• Drove the initiative for change by educating stakeholders in benefits to productivity and cost savings overcoming tendency toward complacency and stagnation resulting in overhauled architecture processes increasing productivity 50%, reduced departmental costs by 25+%/month, and increased employee retention efforts.

• Created daily short-term goals Managed, monitored, and evaluated 3rd party vendors saving the contract $12k/monthly.

• Developed Agile-inspired workflow to empower personnel to develop their management style and take more responsibility for personnel under their oversight overcoming the need for micro-management and allowing for leadership development.

• Provided strategic, operational, and fiscal leadership to reach contract long term goals and organizational vision.

• Provided weekly review to stakeholders regarding current mission accomplishments and challenges and forecasted project plans for moving forward to help manage expectations.

• Developed and trained team members on departmental and contract processes resulting in increased personnel retention and documented SOPs (Standard Operating Procedures) for continued and future successes that helped solve issues of constant personnel turnover, changing requirements, and language barriers.

• Collaborated with stakeholders to develop targeted personas for product development. Directed information gathering efforts that provided the raw data that helped drive the mission efforts.

• Collaborated with client in the video editing and production of multiple radio and TV products put into multiple broadcast rotations nationwide.

• Developed $0-budget Cinematography course and trained personnel in new camera and production techniques that lead to improved performance and assets and meeting contract requirements in under 30 days.

• Managed multiple ongoing evolving projects, collaborating with stakeholders on requirements and managing expectations. Forecasting and tracking budgets, personnel, and logistics in continuing effort to exceed expectations Reviewed employee performance and advised and mentored to keep departmental skills efficient. Initiated weekly departmental meeting to review requirements, get feedback, and promote teamwork.

• Reviewed and directed daily video footage, checking against client and project requirements to ensure we met client objectives and advised techniques and strategies to help further departmental success.

• Managed departmental personnel, including contract negotiation, logistics, reviews, mediation, and morale. Developed and drove internal initiatives in limited resource environment to develop and maintain departmental morale resulting in higher employee satisfaction and lower turnover.

• Researched and developed weekly stakeholder presentations, given at the General Officer level, that reviewed client and contract needs and forecasted department short and long term efforts.

HP Enterprise Services, LLC, St Louis, MO / Scott AFB, IL / Ft Knox, KY, AUG 2001 – AUG 2012

Multimedia Designer

Collaborated with clients on determining effective UX for visual and information projects (print, digital, video, and motion) from conception through execution.

Skillset: UX Design: Visual/Information, Graphic Design, Marketing, Project Management, Presentations, Video Production, Business/Information Architecture, Copywriting, Tech Support, Photography, VTC, Prototyping, Agile

• Collaborated with customers to develop UX and working from an HCD perspective in the production of branding and marketing efforts providing prototypes (video, logos, brochures, newsletters, infographics, presentations, and advertisements) and guaranteed that they exceeded the expectations of our clients.

• Drove business and information review efforts while educating stakeholders and developed strategies that reduced waste by 75% and increased production and capabilities by 50% that overcame budgetary and technological limitations. Documented justifications and SOPs (Standard Operating Procedures) to ensure further client successes.

• Managed and developed multiple daily quick turn projects determining requirements and working with stakeholders to produce journey maps and prototypes before final production. Documented workflow challenges and successes to provide reflections and future guidance.

• Researched UX requirements and developed app workflow, wireframes, and prototypes in production of Flash-based multi-level internal interactive emergency broadcast system that exceeded client requirements that was able to be pushed out over several channels simultaneously providing an immediate solution that overcame challenges of location and personnel disability.

• Drove departmental branding and marketing initiative that resulted in increasing business %75 - %100.

• Researched departmental business and information architecture and implemented changes in process that led to higher customer satisfaction and increased repeat business.

• Managed multiple ongoing projects researching, developing, and maintaining budgets as well as researching and developing relationships with external vendors to ensure lowest possible pricing. Advised and collaborated with stakeholders on scope and logistics.

• Designed and produced environmental sets and displays resulting in variety and interchangeability for studio sets and higher recognition for conferences and events. Focused UX on signage and displays resulted in an overall unified branding effort with a still individualistic branding for each department, unit, and individual.

• Supported Command event providing still and video camera support, running cables, providing camera and switch support, taking stills of events, and collaborating with other teams and personnel in completion of event mission.

• Scheduled and facilitated internal video teleconference meetings (VTC) according to client requirement and specifications at Secret and Top Secret levels.

• Provided tech support (Tier 1). Answered calls and provided support for various caller issues documenting and logging results in ticketing system. Streamlined process that led to highest department call volume and success rate.

• Wrote, edited, produced copy for Command publications. Collaborated with SMEs (Subject Matter Experts) on articles, Laid out publications and submitted for final review before production.

• Collaborated with stakeholders in production of verbal and interactive presentations that provided continuing education and informational resources to civilian and military personnel. Final presentations were given at conferences and events worldwide as well as sent to personnel in the field.

Schmitt ProfiTools, Inc, St. Louis, MO, SEP 1998 – APR 2001

Graphics Specialist

Collaborated with owners on development of graphic and marketing materials for software and consulting businesses.

Skillset: Project Management, UX Design: Visual/Information, Graphic Design, Marketing, Business / Information Architecture, App Development & Testing, Photography, Animation, Motion Graphics

• Researched and developed proprietary interactive informational media front end applications that provided 'all-in-one' solutions to client requirements.

• Researched and implemented updates to graphic production needs saving production time and lowering costs.

• Introduced new methodologies to catalog graphic development that enabled decreased application sizes and increased capabilities for the front end requirements.

• Developed print and digital collateral for marketing efforts for software and consulting companies. Introduced updated methodologies that increased production time of graphics and lowered development costs. Researched and developed 3rd party relationships that ensured lowest prices.

• Produced high quality product photography library for use by clients in the HVAC catalog software. Images were also turned into line art for same usage.

Contact this candidate