Supply Chain Customer Service

Jonathan L. Rodriguez

** *** ****** **** . *** Tappan, NJ 07675 . 201-***-**** .

********@*****.***

Education Bachelor of Supply Chain Management, International Business

Graduated: May 2013

University of Maryland at College Park

College Park, MD

Robert H. Smith School of Business

Study Abroad Universitat Autonoma de Barcelona

Barcelona, Spain

January-

April

2012

Experience The Consulate General of the Dominican Republic

New York, NY

Business Assistant- Visa Department - Business Department

June-August 2012

. Performed autonomously to meet strict deadlines for visa lawyers

and government officials

. Provided visa, deportation, and importation advising service

through phone and for walk-in customers

. Developed superior oral communication skills through work in a

fast-paced customer service role

JAB Imports, Consulting and Marketing

Belleville, NJ

Consulting Assistant

June-

July 2011

. Presented recommendations for 2 client foreign direct investment

strategies

. Nurtured problem-solving abilities with marketing a brand name

health product abroad

Forza Frut

Guayaquil, Ecuador

Supply Chain Intern

July 2010

. Experienced all levels of company's supply chain management

operations including their method of plantain preservation

during international shipping and domestic delivery

. Researched business strategies and produced a report for

management on various scenario's that an international import

and export company might encounter

. Observed accounting department, research and design department,

and upper management

Xtra Supermarket

Newark, NJ

Office Assistant

July-August 2009

. Managed, and alphabetized supermarket order invoices for

management

Floor Employee

July-August 2008, July-August 2007

. Product price shelf labeling for over 100 international products

with help of RFID

Activities Smith School, High School Case Competition

College Park, MD

Supply Chain Mentor

April 26, 2013

. Performed in a teaching role to educate high school

students about the different concept that make up

Supply Chain Management

. Constructed comprehensive and interactive supply chain

presentation that appealed to incoming university

students

Alpha Kappa Psi Professional Business Fraternity

College Park, MD Brother

of the Fraternity

April 2011- Present

. Acting member of the fundraising committee within the fraternity

. Working in the fundraising committee to produce and sell a

product that has already accumulated over $1,500 of revenue for

the fraternity

. Acquired chapter of the year honors in the Spring of 2011 in

collaboration with other brothers

The NY & NJ Minority Supplier Development Council 2012

New York, NY

Business Expo

June 16-17 2012

Volunteer

. Functioned on volunteer team to correspond with and guide

representatives from over 90 companies during networking event

and business luncheon

Skills Languages: Can speak advanced level of Spanish, basic

Brazilian Portuguese

Systems: MS Word, Advanced MS Excel, MS Power Point, SAP

(training system), Access

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