Customer Service High School
Resume:
Heather Coley
Cumming, GA 30040
*********@*****.***
Career Objective: I want an office position where I can use my
communication and organizational skills to effectively assist customers. I
want to ensure a great customer-company relationship.
Education:
. North Georgia College and State University (Senior Year)
. Lanier Technical Institute: Medical Assisting (01/12-05/12)
. Forsyth Central High School, class of 2008. Graduated with Honors with
a 3.85 GPA
. Earned cords for DECA Marketing Club for graduation
. Won second in Region DECA Competition for Marketing and Business
Foundations Testing
. National Society of High School Scholars Member
Experience:
. North Atlanta Primary Care, P.C. - 10/12- Present
o Input insurance/demographic information for each patient
o Complete check-out procedures as patients are finished with
appointment
o Scheduling appointments
o Assisting patients with their needs and assuring an experience
with quality care
. Rite Aid Pharmacy - 02/2011-10/2011
o Establish relationships with customers for the company
o Manage inventory of controlled substances with integrity
o Prioritization/ Optimization of work flow
. Crocs, Inc. - 07/2009-01/2011
o Acquired register experience
o Used effective communication skills/ customer service
o Ability to multi-task efficiently
o Resolved conflicts with customers
o Performed manual labor with shipments and stocking
. Spirit Halloween Store - 09/2008-11/2008
o Managed an organized workspace
o Interacted with customers
o Re-organized/Re-stocked products
. Quiznos Subs - 01/2006-09/2007
o Provided a final product for the customers
o Used cleaning and sanitation skills
o Performed closing tasks
Other Attributes:
. Works great with others
. Finishes projects on time and does quality work
. Exceptional technological and computer skills
. Friendly, warm, and welcoming personality
. Goal-oriented
References:
Maureen Carpenter- Office Manager at North Atlanta Primary Care, P.C
Joyce Croy- Family Friend/Church Friend (known 16 years)
Alison King- Former teacher/ DECA Club Advisor
Contact this candidate