Customer Service Administrative Assistant
Resume:
Brandy South
York, South Carolina
************@*****.***
Work Experience
Lenny’s Sub Shop Charleston, South Carolina 2009-2012
Assistant Manager/Marketing
• Ability to follow instructions well and make decisions with no supervision.
• Responsible for managing and training staff, Implemented employee incentive program.
• Maintained annual budget control including all inventory, deliveries, and supplies made. Increasing productivity and
sales with innovative branding techniques. Projected Cost of Goods and Cost of Sales for corporate approval
Black Tie Event Staffing Charleston, South Carolina 2009-2011
Catering Coordinator/Server
• Supervised events gaining ability to multi-task in fast pace environment
• Exceeded guest/customer’s expectations and satisfactions in a time-efficient manner while, ensuring all safety, health,
and security regulations are followed accordingly
• Corresponded to guest comments and criticism in a constructive and positive manner utilizing the opportunity to build
guest count making referrals profitable
Sette VII Charleston, South Carolina 2009-2010
Server/Bartender/Hostess
• Serving customers from behind the bar, offering advice on drinks. Responsible for keeping the bar clean and tidy,
collecting empty plates & glasses. Mixing cocktails and wine presentations for customers.
• Implemented all food and production preparation tools needed to specified menu items requested, adequate handling
and storage to guarantee freshness and quality preserved
• Checking production schedule to determine variety and quantity of bakery items needed
Little Café Restaurant Rock Hill, South Carolina 2008-2009
Cashier/Server
• Efficiently tendered all monies required, executed quick thinking with problem solving techniques
• Rotating all bakery and pastry items as needed, adjusting thermostatic controls to regulate temperatures.
• Prepared a wide variety of brewed coffee drinks and espressos.
Beef ‘O’ Brady’s Family Sports Restaurant and Pub Rock Hill, South Carolina 2007-2009
Shift Supervisor/Bartender/Server
• Overseeing seamless beverage and food service, scheduling, inventory management, supervised and motivated high-
performing team, created attractive new food and drink specials/recipes.
• Good knowledge of wine, spirits and beers. High standards of presentation and customer service. Ability and
willingness to work late nights & weekends.
Wallace Thomson HospitalUnion, South Carolina 2007-2009
Administrative Assistant
• Incorporated clerical skills in Microsoft Word, Excel, Access, database, ISIS, assisted all clients discrepancies and
financial institutions, efficient in accounts receivable and payable.
Education and Training:
Bachelor of Science in Business Administration: Marketing Concentration
Women Studies Minor University of South Carolina, Upstate, Spartanburg, S.C. 2007
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