Customer Service, Call Center, Operator Forklift
Resume:
DISHON RALEIGH
HOUSTON, TX ****1-2306
**********@*******.***
Summary of Qualifications
* ***** ******* ** **** center customer service.
* ***** ******* ** ****lift operator.
3 years expense in fire watch.
3 years expense in pipe fitter help.
Work History
Builder Auction Company, Houston, Texas Jan 2007 - Present
Forklift Operator
Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment.
Jv Industrial, Houston, Texas Jan 2003 - Jan 2007
Production Worker
Fir watch / Hole watch
Pipefitter Helper
Ensured all jobs were preformed according to safety regulations.
Chase Com, Houston, Texas Jan 2002 - Jan 2003
Customer Support Agent
Tier support agent.
Assisting customers with problems they were having with their credit cards.
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Education
Texas Southern University, Houston, Texas
2 years college
Dillard University, New Orleans, Louisiana
1 year college
Lamar Senior High School, Houston, Tennessee
High School Diploma
Occupational License or Certification
Basic Plus Certification
H A C S
FORKLIFT OPERATOR Certification
OSHA
T W I C Certification
Transportation Security Administration
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