Manager Quality Assurance

SAMANTHA A. LIVERPOOL

***** ********** ***

Lithonia, Ga 30038

P: 470-***-**** E: ************@*****.***

Objective: To obtain a position where I can maximize my management skills, quality assurance,

program development, and training experience.

Certifications: National Incident Management Systems- Incident Command System

100, 200, 300, 400, 700, 800; Continuity of Operations; Georgia Crime Incident

Command (GCIC), CPR/AED, Early Education Substitution Teacher Certificate

PROFESSIONAL EXPERIENCE

Department of Family and Children Services Decatur, GA 30058 01/2012-06/2013

Family Case Manager

• Case management experience in child welfare and/or foster care

• Case management experience that involves working with individuals, families, groups,

organizations, and/or communities with the goal of behavioral changes.

• Case management experience in child welfare investigations

Department of Aviation, Atlanta Ga 30309 07/2009-08/2011

Emergency Management Supervisor

• Assisted the manager with planning, organizing, and directing

• Conducted internal investigations

• Prepared, provided, analyzed, and reviewed reports, documents, and statistics.

Atlanta Police Department, Atlanta GA 30308 10/2008-07/2009

Police Officer Recruit

• Extensive Georgia Post Training

Department of Family & Children Service, Atlanta Ga 30303 07/2008-10/2008

Family Case Manager

• Temporary Assistance for Needy Families (TANF); Food Stamps; Child Care

• Coordinated and/or perform eligibility determinations and other related activities.

Kids Hope United, Orlando, FL 32808 4/2007-04/2008

Family Case Manager

• Provided an array of services to children and families that represented best practices.

• Case Management experience in child welfare investigations

• Case management experience working with individuals, families, groups, organizations, and other

communities.

Technical Expertise: Microsoft Excel, Word, Access, PowerPoint, and Outlook, ORACLE and Internet

research.

Education:

Strayer University, Lithonia Ga 01/2007-06/2009 Masters of Science-Public Administration

John Jay College of Criminal Justice, New York, NY 09/2001-08/2005 Bachelors of Science-Legal

Studies/Criminal Justice

Contact this candidate