Customer Service Representative

AVIS L LUDD

**** * ********* ***, *******, FL

Tel: 407-***-****

***************@*****.***

CUSTOMER SERVICE REPRESENTATIVE

Seeking a position as a Customer Service Representative with expert knowledge and experience in office

administration and call center. Excels in fast paced environment. Works well independently as well as

part of a team.

Area of expertise:

• • •

Customer Service Ability to work under Retail Services

•

Skills pressure Data Management

• • •

Excellent Call Center Time Management

Communication Experience • MS Office & Email

• •

Attention to detail Day Care Operations • People Person

• •

CDL Class A/Truck Leadership Skills

• CPR Certified

Education:

Road Master Driving School- CDL- Class A Orlando, FL 2012

University of Phoenix – Business Administration Orlando, FL 2011

Orlando Vocational School – CDA – Child Care Certificate Orlando, FL 2000

Employment History

Avis Heavenly CEO – Owner Orlando, FL 2007 - 2013

• Managed the day care facility operations.

• Cared for 30 children and operated a 24 hour business.

• Coordinated all financial transaction from government services.

• Prepared school schedule and curriculum.

• Met with parents to discuss their child progress.

Summer Bay - Customer Service Agent Orlando, FL 2006 - 2007

• Sold vacation packages.

• Answered inbound and outbound calls.

• Assisted customer with products and services.

• Entered customer account information in database.

Kirby – Customer Service Agent Orlando, FL 2003 - 2006

• Scheduled appointments for customers.

• Entered customers account information in database.

• Dispatched workers to job site.

• Coordinated and prepared office documentation.

Contact this candidate