Sales Customer Service

Ashley Taylor

**** ******** ***** #*** ******, FL 33326 p: 214-***-****

Objectives: To aggressively grow specialty pharmaceutical sales regions within a professional and challenging culture that requires a sales track record as a top producer.

Professional Employment:

Santander Consumer USA/Drive Financial 1/07-May 2013

Sales Manager

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Managed 242 dealerships throughout 5 states with daily, weekly, and monthly routing and performance reports.

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Achieved sales goals monthly often exceeding it by 80-100% ( Highest February 2012 167% of goal)

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Continuously ranked in the top 5-10% of a my individual and national sales team

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Produced over 5 million in sales revenue each month from active car dealerships

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Ability to grow a market from low producing and submitting to being the top 10% of my overall sales.

Echostar Communications, LLC/ Dishnetwork 09/04-04/06

Master Trainer

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Managed and trained new hires consisting 25-30 for 6 weeks training course

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Maintaining payroll duties and consultations,

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Responsible for awarding and recognizing the achievements of my trainees

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Supervised and facilitated information to over 700 current employees about new goods and services developing internally and externally on a weekly basis

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Promoted from Associate Trainer to Master Trainer within a period of 8 months (average promotion takes 2-4 years)

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Successfully improved customer retention in one year by 18% (average customer retention 11%)

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Implemented new training modules, strategies, and ideas for technical and customer service support

St. Francis Medical Center 08/03-08/04

Specialty Tutor

- Assisted in teaching autistic youth in calculus and biology fundamentals

- Developed strategies that helped increase students GPA on average from a 2.8 to a 3.4

- Provided aid with communication and hypertension disorder

Education:

Fall 2001- Spring 2005 Oral Roberts University/ Oklahoma State University; Major: Marketing Minor: Finance GPA 3.4

Achievements: National Honor Society, Nominated Who’s Who Among American College Students, Received National Dean’s List Award due to being top 3% of college class at Oral Roberts University; competed as Miss South Tulsa USA in the Miss Oklahoma USA

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Relevant Training:

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