Manager Real Estate

IVIS C HERNANDEZ

**** ***** **** ******, *********, FL 34758 ( H) 407-***-**** ( C) 407-***-**** ***********@*****.***

Professional Summary

Manager dedicated to continuous process improvement in the face of rapidly evolving and changing markets.

Extremely results-oriented and proactive in finding cost effective solutions to company-wide problems. Versatile Manager

focused on team building and talent development. Driven to surpass company goals while thriving in deadline-driven

environments.

Skills

Budgeting and finance Personnel management

Customer-oriented Inventory control

Accounts payable and receivable Complex problem solving

Talented multi-task Customer needs assessment

Customer relations Works well under pressure

Superior attention to detail Microsoft Outlook, Excel and power point

Exceptional organization

Work History

03/2011 to 03/2013

Property Manager

Broadwater Apartments DBA Sentinel Real Estate Corporation – Orlando, FL

Administered occupancy standards at the highest level achievable and provide the maximum level of service to the

residents

Analyzed and maintain records of rental levels of comparable units in surrounding areas

Controlled expenses and operating income through the year

Supervised and facilitated property wide in the completion of unit rehab, amenities and 408 units re-plumb

Improved and maintained the property in good physical condition and appearance

Assist in showing units and screening applicants

Prepare and maintain complete resident and general office files

Addressing and resolving all conflict and problems

Analyzed, addressing complaints, resolving conflict and problems

Move in and move out inspections, coordinating with maintenance to ensure recondition of apartments after move out

Ensuring promptness of all service request and preventative maintenance

Approving, coding and submitting invoices for payment

Maintained up-to-date account distribution information

Drafted the budget for eleven different departments and monitored expenditures

Analyzed contract bids, budgets and forecasts

Prepared financial performance report

Consistent follow up for collections of all balances and delinquencies owed to minimize delinquency and bad debt

02/2007 to 03/2011

Assistant Manager

Broadwater Apartments DBA Sentinel Real Estate Corporation – Orlando, FL

Ensuring all rents are collected, posted in a timely manner and deposits made daily

Prepare late notices and notices to pay rent

Consistent follow up for collections of all balances and delinquencies owed to minimize delinquency and bad debt

Maintain occupancy standards at the highest level achievable and provide the maximum level of service to the residents

Maintain records of rental levels of comparable units in surrounding areas

Help maintain the physical appearance of the community

Assist in maintenance work order system and in following purchase order procedures

Assist in typing and/or maintaining weekly and monthly reports

Order office supplies within established budgeted guidelines

Codding and submitting invoices for payment

Assist in showing units and screening applicants

Prepare and maintain complete resident and general office files

Move in/move out inspections and reconditions of move out apartments

Addressing and resolving all conflict and problems

03/2006 to 03/2007

Leasing Consultant

Broadwater Apartments DBA Sentinel Real Estate Corporation – Orlando, FL.

Understanding the market, planning and marketing

Ensuring the model apartments and tour paths are ready for show

Telephone and sales techniques

Show and lease apartments with closing techniques

Maintain contact with apartment locator services and local businesses to provide informational material

Move in inspections

Knowledge of lease terms, specifications and all community policies

Timely processing of all required administrative forms; reports and related information

Awareness of curb appeal of the property

Sales Associate

Wal-Mart Supercenter - Orlando, FL. 05/2004 to 08/2006

• Direct customer to desired location when searching for items

• Stock merchandize

• Build end cap and floor displays

• Zone isle’s

• Knowledge with handheld inventory device

• Operate pallet-jack

• Organize backroom inventory and merchandize

• Unloading trucks

Sales Associate and Cashier

Sports Dominator-Orlando, FL 08/2002 to 07/2003

• Direct customer to desired location when searching for items

• Stock merchandize and provide inventory for re-order

• Handling cash transaction at register

• Build end cap and floor displays

• Detail clothing racks and tables

• Organize backroom inventory and merchandize

• Unloading trucks

Education

2002

Associate of Science: Computer Information Science

Everest University - Orlando, FL

• Coursework in Business, Management and Communications

• Coursework in Computer Information Science

• 3.25 GPA

2000

High School Diploma:

Medardo Carazo - Trujillo Alto, PR

• 3.11 GPA

Certifications: Grace Hill

Fair Housing 1 and 2; Leasing for a living

Preventing Sexual Harassment and supervisor version

Preventative maintenance and mold awareness

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