Customer Service Manager
Resume:
Kimberly (Mann) Sepulveda
Round Rock, TX 78664
********.****.***@*****.***
Skills Summary: I have almost 7 years of Executive Level Recruiting/HR experience. I have worked in several fields of Recruiting including: Automotive, Shipping and Handling, Healthcare and Engineering Contracts. Specific tasks included: New Hire Process, Recruitment of candidates, Reference & Background Checks, Driving Records, License Verification, ATS/CMS programs, and many more. I have previously worked in an Office Setting but I am currently self managing a Virtual position that is home based.
Work Experience:
All Web Leads - Austin, TX
03/2013 – Current (PT - Contract/Home Based)
Live Connect Concierge- Screen Insurance Leads for AWL customers in order to qualify agents to provide personalized quotes to prospects. We receive Leads through websites on which the prospect has filled out their personal information & have requested instant quotes. After correctly vetting the prospect I then send them to an Agent for the Insurance Quote.
AVA Search Group - Elance.com
03/2012 – 03/2013 (PT – Contract/Home Based)
Virtual Recruiter/Researcher: Maintain a Steady flow of Applicants for Nurse Practitioners & Physicians Assistants. Screen, Interview and submit candidates to Clients for Hire. Follow up with Candidates through hiring Process.
EnergeiaWorks, LLC - Elance.com
07/2012-10/2012 (Short Term Contract Completed, Home Based)
Virtual Resume Researcher/Sourcing: Obtain Resumes for various Engineering positions in the Renewable Energy Field. These Resumes were then forwarded to the Solar Recruiter to be contacted.
Harden Healthcare
06/2010- 06/2011
Austin, TX
Recruiting Coordinator/Specialist-Update weekly reports for open positions posted for 7 Healthcare companies nationwide. Update/manage applicant tracking systems. Advertising logs and communicating with newspapers to complete Ads. Reference Checks, Web Leads, Texas Workforce Administration. Support Recruiting Team in Career Fairs nationwide.
Lithia Motors, Inc
07/08-06/2010
San Angelo, TX
Recruiting/Personnel Coordinator-Daily operations include: recruitment processes all the way to the first day of employment. Experience with social networking sites such as CareerBuilder, Monster, Yahoo, NeedTechs.com, AutoJobs.com, and many others.
I am also integrated with the Texas Workforce Center as well. I run Driving Records and Backgrounds according to company policy. I am responsible for recruiting and filling over 300 positions for 3 major Car Dealerships in the San Angelo area.
FedEx Kinko’s
05/05-07/08
Austin-San Angelo, TX
Associate-Center Manager- Started in an entry level position and was promoted twice to be the Center Manager. Duties and Responsibilities: Desktop Publishing, Cash Controls, Customer Service, Claims, Marketing and Sales, Daily Reports, Copy Services, Shipping and Packaging. Performing Notary Publics. Invoicing, AR, AP, Payroll, Scheduling, Security procedures, Inventory Reports, and delegation to three direct reports. Recruiting and hiring of all positions for the center as well.
References:
Erica Hunter 325-***-****
Fed Ex Office
Billy Najera 325-***-****
Lithia Motors Inc.
Paul Hatcher 325-***-****
Lithia Motors Inc.
Elance.com Freelancer Profile Link: https://www.elance.com/s/edit/kmann2012/
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