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Sales Customer Service

Location:
Santa Monica, CA, 90405
Posted:
June 25, 2013

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Resume:

LEAH N. SEXENY

*** **** ****** **** *~ Santa Monica, California 90405

310-***-**** *******@*****.***

QUALIFICATIONS

Dynamic, results-oriented Sales Executive with an exceptional track record

in consistently exceeding quotas, delivering 185% to goal in 2011. Proven

success in optimizing revenue with clients across all industries

representing a variety of products and services. Expertise includes

business development, account management, marketing, and outstanding

customer service. Adept at identifying and reaching key decision makers, as

well as generating leads through multiple channels such as cold calling,

business networking, and telephone prospecting. Superior leadership,

communication, interpersonal, teamwork, and presentation skills. Completed

course requirements and expertly skilled in the Miller-Heiman sales

methodology. Proficient in Microsoft Office, Salesforce, Lotus Notes, ACT!,

Oracle, Illustrator, and VectorWorks.

PROFESSIONAL EXPERIENCE

DUTCH MONACO, LLC, Los Angeles, California December

2012-Present

Director, Business Development

Responsible for the profitable growth of revenue through the acquisition of

new business within an assigned territory of prospects by establishing and

cultivating relationships with businesses in need of Digital Production

services; manage the full sales lifecycle and contract negotiations.

Prospects include public and private entities, Marketing, Advertising and

PR Agencies and Non-Profit organizations.

Generated leads via cold calling, identified and fostered relationships

with key decision-makers, utilized consultative sales techniques to gather

requirements including budgets, authored and presented sales proposals,

overcame objections, negotiated contract terms, and closed deals.

Ascertain and meet needs by employing a consultative sales approach,

gathering requirements, determining budget parameters, and performing needs

analyses; construct and present proposed custom designed solutions based on

this information.

Consultative sales approach partnering with advertisers and agencies to

define and articulate their marketing strategy and build custom programs to

drive business objectives.

PR NEWSWIRE, INC., Los Angeles, California October 2011-

January 2012

New Business Development

Responsible for the profitable growth of revenue through the acquisition of

new business within an assigned territory of prospects by establishing and

cultivating relationships with businesses in need of Marketing, Investor

Relations and Public Relations services; manage the full sales lifecycle

and contract negotiations. Prospects include public and private entities,

Marketing, Advertising and PR Agencies and Non-Profit organizations.

Generated leads via cold calling, identified and fostered relationships

with key decision-makers, utilized consultative sales techniques to gather

requirements including budgets, authored and presented sales proposals,

overcame objections, negotiated contract terms, and closed deals.

Ascertain and meet needs by employing a consultative sales approach,

gathering requirements, determining budget parameters, and performing needs

analyses; construct and present proposed custom designed solutions based on

this information.

Consultative sales approach partnering with advertisers and agencies to

define and articulate their marketing strategy and build custom programs to

drive business objectives and ROI. Advise organizations in the areas of

message development, distribution, monitoring, and measurement.

Serves as the point person for prospect development, marshalling other PR

Newswire resources to differentiate PR Newswire from the competition and

take advantage of all appropriate products and solutions.

Manages internal business relationships and generates partnering

opportunities within the overall parent company entities to increase sales

and revenue.

Facilitated increased team productivity by leading professional development

initiatives for the sales team, contributing to sales meetings, and

assisting with overseeing sale representatives in highly fluid work

settings including virtual, in-field, and in-office; analyzed price

proposals and developed sales reports.

Generated a pipeline of over $1,000,000 through Q3 and maintains status of

over 100% to goal for 2012.

PAYCHEX, INC., New York, New York June 2010 - October 2011

Health & Benefits Sales Representative

Increase company revenue by establishing and cultivating relationships with

businesses in need of benefits for their employee base; manage the full

sales lifecycle and serve in the role of insurance broker in providing a

variety of options and educating according to the individual entity's

needs.

Build a solid client base by cold calling, gaining referrals from existing

clients, and partnering with banks, CPAs and networking groups; regularly

present to C-Level executives including CEOs, CFOs, and HR executives

within a broad industry base.

LEAH N. SEXENY Page Two

PROFESSIONAL EXPERIENCE

(Continued)

PAYCHEX, INC., New York, New York (Continued) June 2010 - October 2011

Health & Benefits Sales Representative

Ascertain and meet needs by employing a consultative sales approach,

gathering requirements, determining budget parameters, and performing needs

analyses; construct and present proposed custom designed solutions based on

this information.

Facilitate compliance with all state and federal regulations by educating

the clients as to their role and responsibility in maintaining compliance;

hold insurance broker license in 5 northeastern states.

Ensure client retention by providing ongoing customer service, account

management, and support; consistently achieve high customer satisfaction

ratings.

Grew a substantial client base and optimized revenue over a short period of

time within a highly competitive market by spearheading business

development efforts.

Delivered 185% to quota and ranked in the top 20% of the company for

FY2011, with only 9 months in the position, by employing a hunter mentality

combined with solid consultative selling techniques.

Earned Conference Qualifier for FY2011 by increasing the average revenue

per deal and selling an increased number of products to each new client.

Garnered the Pre-Rookie of the Year Award for the team and the Level II

Diamond Award for excellence in achieving sales.

Mentored and trained new representatives; provided input on prospective new

team members by furnishing feedback after ride-alongs.

Facilitated increased team productivity by leading professional development

initiatives for the sales team, contributing to sales meetings, and

assisting with overseeing sale representatives in highly fluid work

settings including virtual, in-field, and in-office; analyzed price

proposals and developed sales reports.

VOCUS INC., Lanham, Maryland March 2009 - May 2010

Enterprise Regional Sales Manager

Achieved quota for 2009 by providing PR, marketing, and communications

software as a service (SaaS) solutions to large-market clients with $750+

million in annual revenue in New Jersey and Pennsylvania; performed all

aspects of the sales cycle, including the hunter role.

Generated leads via cold calling, identified and fostered relationships

with key decision-makers, utilized consultative sales techniques to gather

requirements including budgets, authored and presented sales proposals,

overcame objections, negotiated contract terms, and closed deals.

Maximized productivity by using Salesforce CRM to organize client

information, record activity, determine and review opportunities, and

forecast sales.

Major clients included Wakefern Foods, A.C. Moore, Rutgers University,

Verizon, GSK and Comcast.

Facilitated increased knowledge and overall productivity by managing,

training, and mentoring sales assistants and new representatives across

enterprise and mid-market teams virtually and face-to-face.

CORPORATE EXECUTIVE BOARD, Arlington, Virginia September 2008 - March

2009

Associate Director

Delivered 155% to goal in 2008 by performing all aspects of risk-management

product sales for a publicly traded best-practices research and analysis

product serving 80+% of the Fortune 500.

Served as sole representative targeting the finance function by leading

presentations and proving cost displacement to Fortune 1000 C-Level

executives including Chief Risk Officers; tailored sales presentations

using company history and market research; overcame objections and closed

business.

Gained client loyalty via ongoing relationship cultivation and executing

account management initiatives.

LEAH N. SEXENY Page Three

PROFESSIONAL EXPERIENCE

(Continued)

CORPORATE EXECUTIVE BOARD, Arlington, Virginia (Continued) September

2008 - March 2009

Associate Director

Targeted clients with $500+ million in annual revenue; clients included

Duke Energy, WellPoint, Express Scripts, Emerson, and BCBS and Exelon.

Utilized an internal CRM for organization and account management; analyzed

price proposals and created sales reports.

Played a key role in driving research and development (R&D) of new programs

and products.

Oversaw, trained, and mentored sales assistants.

PAYCHEX, INC., Woburn, Massachusetts March 2005 - September 2008

Core Sales Representative

Consistently exceeded sales objectives by employing consultative selling

techniques in ascertaining and meeting clients' needs across a diverse

industry base; achieved high client satisfaction ratings by providing

excellence in customer service to all clients.

Earned status as Conference Qualifier for FY2006, FY2007, and FY2008 by

increasing average revenue per sale as well as increasing product count

sales to new clients.

Delivered over 110% of quota for FY2006, FY2007, and FY2008, and achieved

the highest revenue per deal in New England for FY2007 and FY2008.

Stayed ahead of the curve by proactively conducting market research and

identifying emerging trends.

Contributed to increased team productivity by leading development

initiatives for the sales team, taking an active role in sales meetings,

and training and mentoring new sales team members.

Chosen for the Board of Directors based on performance excellence.

LOWELL BROTHERS & BAILEY, INC., Chelsea, Massachusetts January 2001 -

March 2005

Inside Sales Manager

Led an inside sales team in achieving $17+ million in annual produce sales

to the food and beverage industry by driving sales growth, increasing the

customer base, and consistently exceeding sales quotas; planned and

executed territory and customer relationship management strategy.

Introduced new product lines, generated increased awareness by designing

and launching the corporate website, and conceptualized and designed

marketing collateral.

Contributed to technology, procurement and human resources functions and

activities.

ORGANIZATIONS

PUBLIC RELATIONS SOCIETY OF AMERICA, Los Angeles, California

The Public Relations Society of America (PRSA) is the nation's largest

community of public relations and communications professionals. We provide

training, set standards of excellence and uphold principles of ethics for

the global public relations profession. As a leading voice in the PR

industry, we also advocate for greater understanding and adoption of public

relations services.

NATIONAL INVESTOR RELATIONS INSTITUTE- MEMBER BOARD OF DIRECTORS 2012,

Los Angeles, California

Founded in 1969, NIRI is the professional association of corporate officers

and investor relations consultants responsible for communication among

corporate management, shareholders, securities analysts and other financial

community constituents. The largest professional investor relations

association in the world, NIRI's more than 3,500 members represents 2,000

publicly held companies and $5.4 trillion in stock market capitalization.

EDUCATION

BOSTON COLLEGE, Boston, Massachusetts

Bachelor of Arts, Art History



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