Customer Service Sales
Resume:
MEGAN CRANE
**** ****** **** *** ***** • Orlando, Florida, 32832, United States
914-***-**** • ************@*****.***
SUMMARY OF QUALIFICATIONS
Experienced manager, child care provider, professional, events with 5+ years of experience. Possesses ability and
passion to work in fast paced environments. Excellent inter personal skills. Experienced with social media,sales
driven, organized. Takes direction well. Eager to learn. Dedicated to all employers. extensive experience in customer
service and sales.
PROFESSIONAL EXPERIENCE
Event Associate May 2010 June
2012
Small Biz Technology Chappaqua, New York
Managed Acted as project manager for two large scale technology conferences. Responsibilities included
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coordination of event staff, liaising with panelists and speakers, and managing registration.
Scheduled and organized all event vendors for technology fair.
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Personal Assistant January 10 –June 2012
Event Designs By Rick Queens, New York
Organized and maintained excellent customer service with all clients at a bustling event planning business.
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Defuse and address any and all client concerns.
Established relationships and maintained schedule for meetings with multiple vendors.
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Oversaw the completion of several events big and small.
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Service Contract New and Renewals May 2008 –
December 09
Westcon Tarrytown, New York
Quoted and sent renewal updates and sales quotes to new and existing clients based all over the world.
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Worked with team to organize and distribute new leads.
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Coordinated with account managers to ensure excellent customer service is given to each and every client.
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Assistant Manager February 2006 –
April 2008
David’s Bridal Danbury, Connecticut
Managed staff of 20 employees and a busy bridal shop. Responsibilities included creating individual sales
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plans for each associate and making sure that all goals were met at the end of each sales week.
Received a three week intensive customer service and sales training.
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EDUCATION
SUNY Purchase June 2010
BA Liberal Arts Social Sciences Purchase, New York
Westchester Community College
June 2006
Liberal Arts Social Sciences, Business Management Marketing Westchester, New
York
SKILLS
Event Planning: Organized fundraiser for Blythedale Childrens Hospital. Raised over $10,000. Liaised with local
vendors, collected donations and managed community outreach. Identified and secured sponsorship opportunities.
Managed community marketing. Highest sales as consultant with David’s Bridal lead to fast passed promotions to
management. Completion of corporate customer service and sales management training. Technology: Proficient with
Microsoft Office Word, Excel, Power Point.
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