Customer Service Sales

N ame]

**** ********* **** ********* ********* **6 Jacksonville, Florida 32256 •925- 640- 4327•******@*****.***

Jacqueline Christina Wilson

Objective

Seeking results oriented position that challenges my extensive retail experience and related soft skills.

Experience

08/31/1997- 04/05/2013 JCPenney Company, INC Pleasanton, CA

Office Specialist

Performed tasks in audit, cash room, invoicing, and other general office functions in the automated

office of the store

Edited, verified and entered data into store systems for payroll administration

Maintained effective communication with associates in all areas of the store as necessary to ensure

working functions in the office and on the sales floor

Performed PBX duties

Performed opening and closing functions

Acted as Sales Leader on the sales floor managing, coaching, acknowledging, and

supervising salesassociates

Handled customer service concerns

Performed tasks in the orientation, training and development of new hires.

Education

1968-1970 Northwestern High School Baltimore, Maryland

tained]

Business Education

References

Carole Seale: Store Manager, JC Penney Stone Ridge Store, Dublin, Ca. 925-***-****

ext.200

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