Craig Hicks 512-***-****
*** *. **** ******, ***** Little Rock, AR 72118 *******@*****.***
Experience
Shift Manager Mimi’s Café, Round Rock, TX
October 2009 – Present Little Rock, AR
1. Managing crews of up to 20 workers at a time
2. Conduction pre-shift meetings daily
3. Performing line checks to ensure food quality and safety
4. Administering performance reviews
5. Inventory reporting and ordering
6. Controlling labor costs
Server Red Robin Gourmet Burgers, Austin, TX
April 2008 -- August 2009
1. Suggestively selling product to the customers
2. Serving food and drinks
3. Cleaning restaurant
Bartender/Server/Cook/Trainer Wings ‘n Things, Austin, TX
September 2007 – April 2008
1. Serving food/drinks
2. Food prep/cooking
3. Training new employees
4. Opening/closing the restaurant
5. Checking shipment inventory
Migrant Farm Worker Sunshine Enterprises, Tampico, IL
July 2007 – August 2007
1. Detasseling corn
Manual Labor/Landscaper Site Planning, Site Development, Arlington, TX
January 2007 – June 2007
1. Maintaining the grounds of several business establishments and public areas
Animal Caretaker US Global Exotics, Arlington, TX
November 2005 – December 2006
1. Changing animals’ food and water
2. Managing animals’ environments
3. Loading and unloading shipments
Gate Monitor Gates, Etc. LLC, Weatherford, TX
January 2005 to May 2005
1. Monitor traffic going on and off private ranch property.
2. Keep precise records of vehicle traffic and events
Maintenance Worker Arlington Oaks Condominiums, Arlington, TX
June 2004 – October 2004
1. Grounds keeping, pool cleaning
2. Minor condominium repairs
Maintenance Worker Bel Aire Apartments, Arlington, TX
June 2002 – August 2002 and June 2003 – August 2003
1. Grounds keeping
2. Apartment remodeling
Education
Diploma received
Arlington High School, Arlington, TX
Skills & Experience
1. Great people skills (6 yrs in service industry).
2. Very comfortable multitasking in a fast paced and high stress environment
3. I possess a honed ability to remain cool and calm when facing upset clientele and/or coworkers.
4. Am used to maintaining a professional demeanor while facing adversity.
5. Proficient with Microsoft Excel, PowerPoint, Word and Spreadsheet.
6. Able to learn new skills quickly.
7. A strong sense of pride and loyalty towards my coworkers and employer.
References
References available on request.