Customer Service Management

Ashok Bandaru

LIG-B **, Dr A S Rao Nagar, Hyderabad – 500062 Ph no: 099********

OBJECTIVE

A Bartender, having an extensive experience in making and serving drinks to patrons, directly and

through wait-staff, looking for a position in a well recognized establishment

KEY QUALIFICATIONS

• Over 1 year of experience in bar setting

• Computer – MS Word and Excel

• Bilingual – English and Spanish

BARTENDING EXPERTISE

• Highly skilled in mixing, garnishing and serving drinks in keeping with bar’s specifications

• Comprehensive knowledge of inventory on hand, drink mechanics, and drink pricing

• Demonstrated ability to keep the bar organized, stocked and clean

• Able to help guests in selecting menu items

• Track record of taking and delivering orders quickly

RELEVANT EXPERIENCE

Apr 2011 – Present - My3 Bar & Restaurant, AP

Bartender

• Prepare and serve drinks and beverages to patrons following regular recipes

• Mix ingredients such as soda, water, and sugar to prepare cocktails

• Anticipate guests’ needs to decide if additional service is needed

• Operate register and verification machines

• Order required liquor and supplies

• Display bottled goods and glasses to make smart look

• Slice and pit fruit for garnishes

• Collect money and give change for drinks served

• Clean and sanitize bar and equipment and replenish supplies

EDUCATION

Sri Chaitanya Degree College, HYD

B.Sc, Computers

ADDITIONAL SKILLS AND CAPABILITIES

• Customer Service & Relations

• Safety Management

• Multicultural Understanding

• Staff Training & Supervision

• Hygiene Standards

• Client & Customer Relations

• Teamwork

• Facilities Management

• Problem Resolution

• Interpersonal and Communication Skills

• Time Management

Available up on Request

Contact this candidate