Training Technical Support

CRYSTAL L MCCOY

***** ** ****, *****, ** *****

903-***-**** ***************@***.***

SUMMARY OF SKILLS:

* Verbal and Written Communication Skills

* Systems Knowledge

* Accuracy and Attention to Details

* Planning and Organizing

* Analytical/Research Skills

* Problem-Solving Skills

PROFESSIONAL EXPERIENCE:

East Texas Council of Governments February

03, 2008 - February 17, 2012

Regional Planner I

Kilgore, Texas

* Provided administrative and technical support to board members,

contractors, training providers, organizations, and the general public

regarding state and federal programs.

* Organized and conducted training for contractors and training providers

on local and state systems.

* Assisted in the development of conferences/meetings to provide expert

information and guidance for businesses and the youth in the East Texas

area.

* Developed, researched, and implemented local, state, and federal policies

and procedures.

* Assisted in the development and submission of grants, proposals, and

procurements.

* Liaison with local, state and federal agencies, training providers, non-

profit organizations, and local business on behalf of the East Texas

Council of Governments.

* Developed programs to assist the community in overcoming transportation

issues.

* Wrote and submitted reports to the state agencies overseeing the

programs.

East Texas Council of Governments

February 20, 2012 - August 17, 2012

Workforce Systems Improvement Specialist

Kilgore, Texas

* Provided technical assistance to contractors regarding local, state, and

federal policies.

* Developed, researched, and implemented local, state, and federal policies

and procedures.

* Developed tools for monitoring and training contractors on local, state,

and federal programs.

* Monitored contractors through site visits and state systems to ensure

compliance with local, state, and federal policies and procedures.

EDUCATION & HONORS

Bachelor of Science May

2007

University of North Texas

Denton, Texas

Major: Emergency Administration and Planning Minor: Business

Foundation GPA: 3.35

Honors:

National Scholars Honor Society

2006 - 2007

Tau Sigma Honor Society 2005 -

2007

National Society of Collegiate Scholars

2005 - 2007

National Dean's List

2002 - 2007

University of North Texas Dean's List

2004 - 2007

Jacksonville College Dean's List

2002 - 2004

References Available Upon Request

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