MICHAEL E. LINK
Debary, FL ****3
*************@*****.***
RELEVANT PROFESSIONAL EXPERIENCE
February 2011 – Present Part Time Medical Device Fitter
EMPI, DJOGlobal
Door to door delivery of Empi home products such as Tens unit devices, pneumatic cervical and or lumbar traction devices
Upon delivery a brief product description as well as a production demonstration is conducted
Filling out and the explanation of patient insurance paperwork
May 2005 - Present Radiological Tech
Rivera Family Chiropractic, Deltona, FL
Conduct X-Rays of the cervical/lumbar/ thoracic spine and joints/extremities for acute and chronic pain patients
Administer and supervise clinical modalities including, electrical-stimulation, cervical/lumbar traction, bracing and supports, ultrasound, heat/ ice and laser
Communicate patient co-payment and deductible responsibility for PIP, commercial insurance and Attorney’s Letters of Protection
Actively market our services and recruit new patients and opportunities at professional trade shows, conventions and physician/attorney meetings
2002 - 2005 Emergency Road Service Lead Counselor
AAA Auto Club South, Heathrow, FL
Coordinated and managed emergency roadside service to AAA members
Oversaw call center efficiency, contractor protocols and communication
Trained, counseled and evaluated call center employees
1998-2002 Co-Owner/Manager of Operations
Philly Express Sub Shop, Sanford, FL
Created, developed and maintained a unique restaurant in Sanford’s Historic District
Conducted inventory control, budgeting, employee, community and media relations, scheduling, effective marketing strategies and counseling
Increased sales by 200% within one year by implementing sales and marketing techniques specific to our demographic and purchasing trends that included copywriting, direct mail and promotion of special events
1993 –1998 Emergency Road Service Dispatcher/Member Service Rep
AAA Auto Club South, Heathrow, FL
Dispatched and coordinated emergency roadside service to members in distress
Answered calls, identified locations and assigned facilities to respond to emergency situations
EDUCATION
Anthem College (Hi-Tech Institute), 2005, A.S.- Radiological Technician
Seminole State College 1998 A.A.
SKILLS
Licensed M.A. (EKG, phlebotomy, injections)
Licensed Chiropractic Assistant (X-Ray, decompression, e-stim, ultrasound)
Microsoft Office/computer proficiency
Strong written/verbal communication skills
REFERENCES – Available Upon Request