Management Project

Gokul Ganesan

Phone: +91-974*******

Email: *****.*******@*****.***

Executive Summary

Gokul has around 16 years of progressive experience in Information

technology and has held several responsible positions reporting to the

board of directors of the company. The functions that have been managed

by him are Operations, Project delivery organization, Program/Account

management, Technology Competency Centers, Business development

support, Pre Sales and Infrastructure management.

Work Experience

QuScient Technologies Pvt Ltd Feb 2007 -

Till Date

QuScient Technologies, an award winning provider of knowledge intensive

BPO and software services was founded in 2005 with a mission to provide

Higher Educational institutions with an array of products and services

that are designed to greatly enhance the overall effectiveness and

efficiency of business processes and operations. QuScient's solutions

are well tailored to the individual and personal needs of students and

staff, both on and off-campus. NASSCOM, the premier trade body and

Chamber of Commerce (COC) of the IT-BPO industries in India, awarded us

with the prestigious "NASSCOM Award for Top 100 IT Innovators" in 2007.

Almost 80% of QuScient's core work forces are actively engaged in

servicing US based higher educational institutions and service

providers. QuScient has its marketing office in Scottsdale, Arizona

and state-of-the-art offshore delivery centers to handle large scale

international outsourcing engagements.

As Senior Vice President - Operations, he is currently managing the

entire Operations and P&L of Minglebox Communication Private Limited

(India's No. 1 education portal www.minglebox.com) that has been

acquired by QuScient Technologies in early 2012. The teams that are

supervised by him include:

. Product/Portal Development

. Digital marketing

. Technology Development and Maintenance

. Delivery and Account Management

. Sales and Marketing

. Support operations (Infrastructure, HR, Finance and Administration)

Vice President - Operations (India)

Key responsibilities

. Service Delivery

. Product Development

. Offshore Operations

. Managing Key Accounts

. Client Relationships

His role included:

. Maintaining strong client relationships

. Managing accounts for delivery, revenues and profitability

. Advising key accounts to achieve optimal results

. Oversee development of all products

. Project Portfolio Management(PPM)

. Building and mentoring a vibrant team of Business Analysts and

Business Development Managers(BDM)

. Costing, budgeting and review activities

. Human Resource (HR) planning and augmentation

Achievements

. Built the entire software delivery organization, call center

delivery organization and digital marketing organization from ground

up.

. Established the entire infrastructure in a leading IT park in India

. Played leadership role in securing all businesses for QuScient

. Built over half a dozen pilot projects to multi-million dollar

engagements

. Provided leadership for development of all products

. Launched the portal business for QuScient and built it to million

dollar revenue

. Part of the key strategy group for M&A activities

Quintegra Solutions Limited Feb 1999 -

Jan 2007

Quintegra Solutions is a multi-skilled IT services provider with a

highly competent workforce and a strong global presence. Founded in

1996, Quintegra is based in Princeton, NJ and has branches in

California - US, London and Germany - Europe and Singapore. Quintegra

has state of the art offshore development centers in Chennai and

Bangalore, India. Quintegra is a SEI CMM Level 4 certified company and

its share is publicly traded in India.

As Vice President - Operations, he was based in New Jersey and

responsible for the North America operations.

Key responsibilities

Vice President - Operations (North America)

. Responsible for overall professional services and solution sales

activities in the US in verticals such as financial services,

healthcare, university practice and insurance.

. Creating and implementing business plan for solution sales for east

coast, west coast and central US in line with the company's vision

. Building and mentoring the team of business development managers and

directors

. Spearhead lead generation activities

. Responsible for growing accounts in terms of revenues and

profitability

. Maintaining client relationships

. Costing, budgeting and cash flow management activities

. Human resource planning and augmentation

Vice President - Operations (India)

. Providing leadership in the areas of pre-sales and marketing

support, technology, delivery and quality

. Participating in outlining business plans, strategies and goals as a

part of the senior management team

. Responsible for overall delivery of all offshore projects

. Costing, budgeting and cash flow management activities

. Preparing business case for management approval

. Setting up the program management office

. Setting up of the offshore development center

. Proposal and Contract management

. Responsible for providing sales and marketing support

. Responsible for all quality initiatives

. Infrastructure management

Program Management

. Preparing business case for management approval

. Setting up the program management office

. Setting up of the offshore development center

. Proposal and Contract management

. Architectural strategy planning

. Evaluate and recommend technology platform for the enterprise

initiative

. Hardware sizing and Interaction with the third party vendors for

Procurement / Training

Project Leadership and Management

. Project estimation using scientific techniques

. Project scheduling and Tracking using MS projects & Project

central

. Requirements gathering using tools such as Rational rose

. Design and architecture analysis

. Project status reporting

. Resource management

. Planning & coordinating Training activities

. Defining test strategy

. Ensuring project compliance to CMM level 4 procedures

Achievements

. Played a key role in growing an account for a testing partnership

from $1 million to $2.0 million

. Won a contract for supply chain management product development worth

$550K

. Won a contract for an insurance product re-engineering worth $1

million

. Played the leadership role in setting up the Banglore operations

. Instrumental in building the intranet portal for the organization

. Technical head for yelam.com web portal which was the company's

first venture into e-commerce

. As an SEPG member played a vital role in the initiatives of CMM

level 4 and ISO 9000 certification

Concourse Information Technology International Ltd. Sept 1998

- Feb 1999

Concourse is a global company providing IT solutions, services and

training in diverse software areas. The company has state of art

development and training centers in Dubai, Mumbai and Chennai. The

company has been pioneering innovative classroom, e-learning and

advanced solutions for career seekers, professionals, corporations and

higher education institutions.

Key Responsibilities

. Provided technology consultancy for projects developed in

Microsoft and J2EE areas

. Played the role of project lead/guide for all internal projects

. Designed the course material for high-end technologies

. Conducted corporate training for leading IT companies

. Conducted periodical workshops on Soft skills development

Achievements

. Played a vital role in setting up a franchise center for the company

. Instrumental in getting repeat orders from customers such as

Cognizant for corporate training

Aptech Computer Education Private Limited Jan 1997 - Aug

1998

Aptech Limited, leading IT Education and Training Company with a global

presence has its headquarters at Mumbai, India. The company addresses

business opportunities in the retail training & education segment with

a thrust on long-term career courses and the high-end short-term

courses in Information Technology, Multimedia and Soft Skills Training.

The Company also has a significant business in the Institutional

segment where it offers Total Learning Solutions to Corporate,

Governments and Working professionals.

Key Responsibilities

. Conducted training programs for Diploma courses in emerging

technologies

. Conducted training programs for certification in Microsoft and

J2EE technologies

. Prepared course material for Visual Basic training program

. Developed internal systems for the institute

. Played the role of project coordinator for students

Asian Institute of Engineering and Management

Sept 1995 - Dec 1996

Asian Institute of Engineering and Management offers bachelors and

masters programs in the areas of engineering and management.

Key Responsibilities

. Conducted training programs in Microsoft technologies

. Prepared course material for emerging technologies

Domain Expertise

. Education

. Insurance

. Supply chain management (SCM)

. Telecom

. Hi-tech for independent software vendors

Technology Expertise

. MS Project and Project central for project management

. Rational unified process and SCRUM for life cycle management

. UML using tools such as Rational Rose

. Java and XML technologies

. Microsoft technologies

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