Sales Manager

NAVEEN SHARMA - SALES & OPERATIONS PROFESSIONAL.

(Offering over 13 years of experience)

( : First Floor, RZ - 25, Near Garwal Bhavan, Hanspark, West Sagarpur,

New Delhi - 110046..

(: +91-893******* ; 91-890*******. (: ********@*****.**.**.

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PROFILE & STRENGTHS

< A competent professional with nearly 13 years of experience in leading

successful Business Operations across Financial Services, Pharma, Retail

& FMCG industry. Core Competencies entails:

- Strategy Planning - Sales & Marketing - Market

Growth & Expansion

- Product Presentation - New Product Development - New

Business Development

- Portfolio Management - Channel Management -

Training & Development

-Market Research - Corporate & HNI Client

Management - Team Management

- Competitor's Analysis - Audit & Compliance - Market

Research

- Asset Management - Risk Management

- Relationship Building & Management

< Last assignment was with YES Bank as Branch Business Leader for Bawal,

Neemrana & Narnaul.

< Skilled in driving large scale revenue and profit gains, improving

organization's productivity & performance. Thinking in an out-of-the box

way to devise business strategies that can take the business and revenue

to new heights of success.

< Have consistently remained on the cutting-edge, driven new business

through key accounts and established distributor relationships to enhance

revenue.

< A proactive planner with expertise in maintaining relationship with key

corporate decision makers, establishing high profit accounts with

excellent levels of retention.

< Well organized with a track record that demonstrates self-motivation,

entrepreneurial ability, creativity, and initiative to achieve corporate

goals.

< Excellent communication & people management skills. Maintaining healthy &

cordial relationships among the team members to ensure achievement of all

individual and group targets.

< Devising short term and long term goals for achieving top line & bottom-

line profitability.

< Reviewing sales process/ Operations in various stages and enforcing

changes for making the processes more efficient.

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CAREER PROGRESSION

1) YES BANK

Oct 2010 till March 2013.

Branch Business Leader (Narnaul, Neemrana & Bawal)

Key Accountabilities:

. Deftly streamlining and looking after whole gamut of banking operations

while ensuring to achieve revenue and profitability targets within

stipulated time frame.

. Adept at developing and monitoring performance against key success

metrics while identifying and mitigating risks associated with achieving

the bank's business plans.

. Devising business development strategies, studying the elements in sales

promotion plan while considering consumer preference to drive business

volumes.

. Adept at reviewing & interpreting the competition & market information to

fine-tune strategies whilst identifying prospective customers, generating

business from new accounts and developing them to achieve consistent

profitability and enhance revenue.

. Analyzing the competition and market information to fine-tune strategies

whilst identifying prospective clients, generating business from new

accounts and developing them to achieve consistent profitability.

AWARDS & KEY ACHIEVEMENTS

< In last Six years established four retail branch banking branches & all

of them had greater than 12 Crore book size within the year of

inauguration.

< Yes Bank Narnaul branch was 2'nd position PAN India in TASC segment CASA

AMB wise within 10 months of inauguration.

< YES BANK Narnaul branch was started with a bang on 21'st Oct. 2011 by

opening Hindustan Copper Limited Khetrinagar (mini navaratan company),

Municipal Council & Singhania University single handed.

< Within 16 months of inauguration, YES Bank Narnaul branch has surpassed >

21 Crore book size.

< Opened Distt. Welfare Office, Distt. Child Welfare Council, PWD B&R,

Panchayati Raj Govt. ITI, Govt. Women College, Marketing Cooperative

Society & Mahendergarh Cooperative Bank a/c to build CASA value

< Handled salary mandates for PWD B&R, Public Health Division, District

Education Employees & Irrigation Department to build healthy salary base

for the branch.

< YES Bank - Bawal branch was inaugurated on 21 Dec. 2010 & since then

within the short span the branch has acquired banking relationship with

some top corporate such as M/s. Videocon Industries Ltd., M/s. Aashi

India Glass, M/s. Leakless Gasket India, M/s. Sona Jkekt, M/s. Techpro,

M/s. Hollister Medical, M/s. Minda Furukawa & M/s. Minda Kyoraku & M/s. A

G Industries.

< All India Current a/c & salary relationship mandate from VIDEOCON

sourced & signed by self for YES BANK from Bawal.

< Hedging done for Minda Group & Sona Jkekt.

2) HDFC BANK Feb 2010

till Oct 2010

Branch Manager (Narnaul & Mahendergarh); Branch Manager (Narnaul)

& Branch Operations Manager.

Key Accountabilities:

. Identifying and implementing strategies for building team effectiveness

by promoting a spirit of cooperation between members to ensure flawless

working; proficient in monitoring the working of team members in

conformity with targets; also arranging training programmes and

counselling sessions for them to enhance their skill levels.

. Adroit in handling products & services of the bank suitable to the

customer profile, satisfying customer queries & complaints.

. Nurturing healthy relationship with customers by satisfying their queries

and providing them advice as per their individual needs for referral &

repeat business.

. Efficiently looking after overall administrative operations of the branch

and streamlining branch operations to ensure maximum profitability.

AWARDS & KEY ACHIEVEMENTS

< Highly commended by the higher management, nominated & awarded for Silver

employee award by the zonal Head for the financial year 09-10. Narnaul

branch had won maximum number of Zonal contest during the year.

< Effectively ensured satisfactory audit & compliance report for the year

09 -10 & 10-11 hold credentials of streamlining operations and moving the

branch from "E" category to "D" category in September 09 & than to "C"

category in March 10.

< During the tenure 2009 - 2010, the Branch stood at 2'nd position in the

North Zone in terms of Insurance & Third Party Products achievement in

its category.

< Deftly augmented the liability size of Narnaul branch from 9 Crores to a

liability size of 37 Crores within 2 year.

< Ensured Effective supervision, motivating team & leading by example in

sales & operations during year 09-10, the Branch had moved up 312

positions to become top 100 branches among 1730 HDFC Banks. The Branch

was within top 100 branches of HDFC Bank in terms of KPI parameters due

to effective supervision & leadership.

< Opened 87 current a/c single in an quarter to achieve break even for the

branch in record time at Narnaul for HDFC Bank

< Efficiently over-achieved branch targets in CASA acquisition & values,

DMAT, Trade Forex, B.B Loans, Auto loans, Credit Card by month of Jan 10.

< TPP income wise Mahendergarh branch was 2'nd in the zone till Oct 10

< Skilfully worked on both Narnaul & Mahendergarh branches & ensured

overachievement of targets for both the branches in terms of numbers &

values.

3) ICICI BANK -

Dec 2006 -May 2007

Branch Sales Manager - Faizabad.

Key Accountabilities:

. Guide Sales team to acquire new clients for the branch & sell saving a/c,

current a/c & Fixed Deposits to build granualer book size.

. Cross sell of Life Insurance, General Insurance, Mutual Funds, Gold

Coins, DMAT & Recurring Deposits for stickiness & engaging customers to

achieve healthy & profitable product mix for the branch.

. Acquiring new TASC a/c & Salary Mandates.

. Creating brand image for the bank

. Training & Career Development of Sales team. Motivating & Guiding Sales

team to perform better every month.

AWARDS & KEY ACHIEVEMENTS

< In recognition of professional service excellence, received Appreciation

Letter from two army regiments for outstanding service rendered to them

at ICICI Bank Faizabad.

< Hold credentials of achieving the TASC segment (Trust, Association,

Society, and Clubs& N.G.O.'s) total annual target of 158% at ICICI Bank,

Faizabad in 2007.

< Doubled the Salary segment within five months in terms of number &

values.

< Efficiently won the G.I.F.D. III Challenge

4) NOVARTIS INDIA LTD.

Feb 2000 - Dec 2006

Med. Representative to Business Manager to Trainer (Rajasthan &

Delhi)

Key Accountabilities:

. Training & Career Development of Sales team. Motivating & Guiding Sales

team to perform better every month.

. Ethical promotion of medicines to medical fraternity through Medical

Representative & surpassing of allotted targets product wise & value

wise.

. Product Development, Product availability & promotion, analysing

competitor activity & providing feedback to HO for better market campaign

& penetration.

. C&F & Stockiest management for proper inventory & outstanding control so

that all channels functions smoothly for enhancing profitability.

. Relationship management of key opinion medical professionals in Rajasthan

& Delhi to make all newly launched products a big success in short

period.

. Handled sales of Brand VOVERAN in Delhi.

. Promoted CNS, CVS, Derma, Gyne & Healthcare range of products in

Rajasthan.

AWARDS & KEY ACHIEVEMENTS

< Over-achieved annual targets for six years in three different business

units at three different H.Q. Overall surpassed annual targets six

consecutive years with Novartis India Ltd.

< Highly commended and bestowed with superstar employee in year 2005 in

Novartis India Ltd.

< Received All India Sales Topper award for year 2000 in Novartis India

Ltd.

< Conducted 100+ charitable medical camps; creating goodwill among people &

medical professionals which transformed into enhanced sales.

< Deft in launching & making new products a big success in the assigned

territory.

< Gained expertise in designing the strategies that fulfil objectives,

maximize revenues, profits and market share of the company. The process

then entails to implement the chosen strategy.

< Conducted detailed market research & feasibility study to analyze the

latest market trends and tracking the competitor's activities thereby

providing valuable inputs to streamline brand visibility strategies;

efficiently implemented promotional schemes and plans as a part of brand

building & market development effort.

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ACADEMIC & PROFESSIONAL CREDENTIALS

Ph.D in Rural Development Management.(Nov 2012) CMJ University

MSW (Master of Social Works 2012) Vinayaka Mission University.

MBA ( Rural Development Management 2010) IIELM University

LLB (2006) Jiwaji University.

PGDBM - Marketing (Full Time Regular, 1996 - 1998, Gold Medallist) IMCVE,

Meerut.

B.Sc - (Chemistry, Geology, Zoology, 1993 -1996) M D University Rohtak

AMFI Certification.

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Date of Birth: 15th July 1975

References & other personal details: Available on request.[pic]

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