Customer Service Medical Assistant
Resume:
**** ********** ******* ****** *** ***, Charlotte,NC 28269 *****************@*****.***
Teneille Kimbrough
Objective:
Administrative support professional offering versatile office management skills and Certified Medical Assistant
WORK EXPERIENCE:
Adita Birila Minacs
(Apple Customer Service Call Center Rep)
09/2011 – Present
● Taking high volume calls for technical support typically 150 daily
● Data entry of customer’s need for assistance and resolution provided
● Processing credit card payments for purchase of devices or tech support
Allegra Direct Communications
Customer Service Rep
12/2008 – 09/2011
● Processed medical bills and performed data entry of medical claims
● Scheduled and rescheduled appointments
● Updating customer’s records
● Constructed daily and monthly reports
Burlington Coat Factory
Customer Service Specialist
11/2005 – 01/2008
● Provided excellent customer service
● Maintained sales floor upkeep
● Set Up departmental promotional events
● Replenished merchandise
● Cashier
Ford Field/Levey Resturant
Cook
08/2004 – 02/2006
● Prepared meals for customers
● Performed kitchen preperations
● Performed opening and closing stock evaluation
● Processed sales reports and register transactions
SKILLS:
Clinical
●
● CPR CERTIFIED
● Autoclaving Injections
● HIPPA CERTIFIED
● Pharmacology
● Hematology
● EKG
● Venipuncture
● Pregnancy Testing
● Patient Set Up
● Urinalysis
● Basic First Aid
● Surgical Assisting
● Dosage Calculation
● Vital Signs
● Sterile Set Up
Administrative:
● Typing (40 wpm)
● Telephone Skills
● Insurance Billing
● Power Point
● Microsoft Word
● CPT-4
● PDR
● Scheduling
● Excel
● ICD-9
● Pegboard
● Customer Service
Personal Attributes:
●
● Detail Oriented
● Dedicated
● Self Motivated
● Dependable
● Excellent Interpersonal Skills
● Positive Professional Attitude
EDUCATION:
Everest Institute
10/2008 Southfield, MI
Certified Medical Assistant
President’s List and Dean’s List
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