Quality Assurance Process Improvement

Location:

Posted:

June 18, 2013

TONY GORDON

Professional Summary

I am focused on process improvement and ontime delivery of all projec

and forecasting specialist possessing advanced knowledge of Microsoft Excel and Word. I'm versatile, dedicated to boosting

company revenue through exceptional leadership and rigorous cost control techniques. Desires the opportunity to revamp

processes and procedures and increase efficiency and pr oduct quality. I offer expertise in process improvement

forecasting. Exceptional leader who operates efficiently and creatively in fast-paced environments. I am self-motivated,

innovative and goal-oriented management professional committed to all facets of project and facility management. Dedicated

team player skilled at mediation and conflict resolution.

Skills

Project planning and development

Procedure development Budget development

Invoice coding familiarity

High attention to detail

Strong in MS Access and Excel

Exceptional organization

Work History

02/1985 to 02/2013

Facility Manager

Viox Services – 15 W. Voorhees, Cincinnati, OHIO 45215

Directed planning, budgeting, vendor selection and quality assurance

efforts.

Recommended process and systems improvements such as; scheduling the mobile mechanics, mold remediation, facility

management.

Supervised the work of four team members, offering cons tructive feedback on their work performance. Defi

targets and objectives and communicated them to other team members.

Assessed vendor products and maintained positive vendor relations.

Monitored timelines and flagged potential issues to be addressed.

Education

1981

High School Diploma: N/A

Western Hills - Cincinnati, OH