Mechelle L. Kendrick
**** ******** **., *********, ** 32578
Phone: 850-***-****
E-Mail: *******************@*****.***
Education: University of West Florida
January 2010-May 2012
Associates degree in General Business
Skills and Abilities
Management
Manage 40+ employees daily in a fast-paced environment
Cash Handling: safe control, daily deposit verifications, and drawer counts
Verification of food safety and scheduling books
Making sure employees are properly trained and kept well motivated
Customer Service and Sales
Call customers who had a complaint and offer to make it better with replacement
Conduct Mystery Shop conference calls weekly to talk about how the store can improve
Handle in-store customer complaints and build customer relationships and loyalty
Interact with customers, letting them know they are appreciated
Work History:
American Bank and Trust Company; Teller full-time Branch Number: 337-***-****
January 2013- Present Manager: Lainy Ardoin
Academy Sports and Outdoors; Sales Associate Store number: 337-***-****
August 2012 – January 2013 Manager: Scotty Guidry
Hampton Imports; Sales Consultant Store number: 850-***-****
May 2012 – July 2012 Manager: Jon Davis
McDonalds; Hourly Shift Manager Store number: 850-***-****
November 2009 – May 2012 Manager: Bill Jordan
Bass Pro Shops; Sales Associate Store number: 850-***-****
July 2009 – February 2010 Manager: Ryan Cox
Rue 21; Sales Associate Store number: 850-***-****
April 2008 – July 2009 Manager: Theresa Gagliano
Salary Requirements: $10-14.00 USD per hour, based on experience and work load
References available upon request