Customer Service High School
Resume:
Kassandra Clerrobrun
Lake Mary, FL 32746
**************@*******.***.***
Objective
To obtain a career opportunity with a forward thinking company where my skills and commitment to excellence will be
properly utilized and valued.
Skills and Certifications
Certification:
• Certified Nurses’ Assistant October 06, 2011- December 31, 2013
• Certification Number: 248765
Language:
• Creole Speaking Ability (Fluent)
• French Speaking Ability (Expert)
• 3 years of French courses in high school
Technical/Computer Skills:
• Web Designing (Intermediate)
• Microsoft Office Software (Proficient)
• Photoshop (Intermediate)
• SPSS Data Analysis Software (Proficient)
• Windows 7 and 8 (Expert)
Education
University of Central Florida; January 2011 – Present; Senior, Public Administration major
University of North Florida; August 2009 August 2011, Associates of Arts Degree
Lake Mary High School; Diploma 2009
Achievements
National Honor Society 2008 2009
French Club 2006 2007
Captain of University of Central Florida Starlet Knights Dance Team 2012 2013
Experience
Tilted Kilt Pub Eatery, May 2013 Present
Hostess/Server
Customer Service and hospitality
Waitressing and cleaning
Body’s In Motion by Alberto, February 2012 June 2013
Personal Fitness Trainer
Provide clients with nutritional health diets
Provide clients with an overall fitness experience, specializing TRX Suspension Training.
Convergys, August 2011 January 2012
Customer Service & Problem Resolution Rep II
o Provide customer service to customers that call in for telecommunications related issues
o Efficiently and accurately make changes to customer’s accounts
AMC Altamonte 18 July 2007 May 2009
Cashier, Usher, Customer Service
o Keeping the work space and theaters clean
o Food preparation and inventory
o Handling customers question and concerns in guest services
Community Outreach Services
Krimson Kourts Incorporated 2010 2011
Served as Historian and Treasurer
Conducted activities and events for our philanthropy (Clara Whit Mission)
Conducted social and educational events for the student body at the University of North Florida
Member of Lesbians, Gays, Bisexuals, Trans genders (LBGT) Chapter at the University of North Florida 2011
Bringing awareness of homosexual and transgender rights to the community
Member of RCP (Respect, Check, Protect) 2010 2011
Assisted in events and forums on the sex education
Member of Rasine Kreyol (Haitian Club) 2010 2011
Help raise and donate money and essential items to families who are suffering in Haiti
South Seminole Hospital
Volunteer
Discharged patients
Ran specimens and results to the lab
Delivered meals to patients
Contact this candidate