Engineer Management

Rene' A. Ramirez

**** ********* **** ? San Antonio, TX 78251 ? 210-***-**** ?

********@***.***

www.linkedin.com/pub/rene-ramirez/64/424/235

PROFESSIONAL SUMMARY

Experienced Network Engineer with over twenty-six years of design and

implementation experience in a variety of multi-vendor environments.

Experience includes enterprise LAN, WAN, Metro Ethernet, IP telephony,

Wireless and MPLS networks. Well versed in change management processes for

implementation transition and steady-state environments and business

continuity. Roles performed in Team Lead, Implementation Lead,

Infrastructure Lead, Analyst, and Technician. Working environments include

the Federal Government, Automotive Manufacturing, Telecommunication, and

Petroleum/Chemical, Education, and Financial/Insurance sectors. Honorable

Discharge, US Army

Additional Strengths and Competencies

Remedy ? Change Management ? Nortel Hardware ? ITIL processes ? Cisco

Hardware ? Riverbed Hardware

Network Protocols ? Network Management Tools ? Network Media ?

MetroEthernet ? WAN ? VLAN ? LAN

EIGRP ? BGP ? VPN ? MPLS ? QOS ? IP Telephony ? VOIP ? TCP/IP ? OSPF ?

IPSEC ? PAT ? ATM

SONET ? OC-3 ? OC12 ? T-1 ? DS-3 ? RIP ? OOB ? Microsoft Suite

Awards and Recognition

. AT&T Key Contributor Award -- recognition for aligning with and

exceeding company goals; awarded to top 3% of employees

. AT&T Team Award for EIGRP and MPLS solution

. IBM Thanks! Award for a policy-map solution

CAREER HISTORY

IBM/AT&T SERVICES Inc. NOV 1997 -JAN 2013

Network Engineer - Technical Lead performing transitional and operational

duties in LAN, WAN, Firewall, VPN, Optical, and WAN acceleration support

for a variety of large, international companies. Experience with ITIL

processes.

SELECTED CLIENT ENGAGEMENTS

IBM (JUL 2012 - JAN 2013)

Senior Network Engineer -- BCRS

. Scheduled and provided disaster recovery WAN support for up to 15

different customers (routing protocols used EIGRP, OSPF, BGP).

. Managed circuit upgrades, downgrades, and service provider changes

with 3rd party vendors.

. Reviewed changes to DR support equipment, documenting Visio diagram

updates.

. Managed and completed quarterly review audits consisting of

configuration standardization, security, CIRATS (Compliance, Issue,

Risk, and Tracking System) and APARS (Authorized Program Analysis

Report Tracking System).

. Updated inventory asset management applications in order to track and

bill customers correctly.

. Managed change management details to resolution for incident, problem

and customer changes.

. Logical configuration of routers and switches in order to meet new or

changing requirements.

IBM (FEB 2007 - JUL 2012)

Senior Network Engineer -- State of Texas

. Provided WAN and Firewall transition and steady state support at three

large-scale consolidation datacenters for 21 state agencies (PIX 535,

ASA 55xx, routers 76xx, 38xx, 28xx, switches 65xx,37xx, 35xx).

. Implemented Quality of Service (QOS) policies in order to prioritize

and manage traffic across an OC12.

. Logical configuration of Packet Over Sonet (POS) using Cisco hardware.

. Managed change management details to resolution for incident, problem

and customer changes.

. Installed and configured initial proof of concept hardware and

configuration for WAN acceleration.

. Logical configuration of routers, switches, and firewalls in order to

meet new or changing requirements.

SELECTED CLIENT ENGAGEMENTS

Senior Network Engineer -- State of Texas (Continued)

. Implemented network solution for retailers utilizing the Federal SNAP

program to access application servers at the consolidation data

centers.

. Implemented site-to-site as well as remote client VPN's for admin user

access into each consolidated data center.

. Implemented one-off connectivity solutions for hard-to-reach agency

sites allowing the company to meet contract deliverables.

IBM (AUG 2003 - FEB 2007)

Senior Network Engineer -- Nissan

. Implemented connectivity solutions for outside vendors and contractors

to support supplier needs for the customer.

. Technical Lead implementing new infrastructure, supporting over 2400

users in support of an HQ cross-country relocation, including IP

telephony, (Siemens IP telephony solution) workstation connections,

and wireless networking.

. Logical configuration of Cisco routers, switches, and wireless access

devices in order to meet new or changing requirements.

. Implemented QOS, as well as Class of Service (COS) in order to

prioritize network traffic, in a call center and supporting the new

converged network environment.

. Implemented Wireless Intrusion Detection with the wireless network.

. Managed change management details to resolution for incident, problem

and customer changes.

IBM (JUL 2001 - AUG 2003)

Technical Lead -- Halliburton; supported a LAN/WAN/Metro Ethernet

. Developed infrastructure design specifications for outside vendors and

contractors in support of the customer's remote petroleum facilities.

. Managed change management details to resolution for incident, problem

and customer changes.

. Responsible for successful networking of distinct and disparate

organizations, internal and external to the customer.

. Implemented an IP telephony solution (Nortel IP telephony) for the

customer where there was limited copper infrastructure, providing a

significant cost savings to the customer.

IBM (DEC 1998 - JUL 2001)

Implementation Manager -- USAA, Financial Services Company; managed a major

Cisco networking project delivered on schedule and within budget.

. Oversaw the build out of a gigabit network solution using Cisco 6509

switches and core expansion using Cisco 8540 switches providing a new

electronic community on the client campus.

. Managed a team of four technicians through to successful project

completion.

. Developed test processes to confirm that work was completed

successfully.

. Managed a data network over 27,000 nodes. This included operational

support and asset management for a large enterprise network.

. Performed inventory, IOS updates, and configuration changes using

Cisco Works management platform. Fault management provided using

Netview.

. Provided $700,000 cost savings in maintenance contract charges by

establishing a database for the client enabling a more efficient

oversight of their annual network hardware maintenance contract costs.

IBM (JUL 1998 - DEC 1998)

Infrastructure Lead -- Austin Independent School District; supported a

large, Cisco ATM network for a school system of over 100 campus locations.

. Conducted site surveys for equipment rack, power, and hardware

requirements.

. Installed and configured Cisco Catalyst 5000 and 1900 switches,

LS1010's, and 7200 series routers.

. Mentor to peers on how to minimize potential infrastructure issues.

SELECTED CLIENT ENGAGEMENTS

IBM (SEPT 1997 - JUL 1998)

TAD Technical Services (JUN 1997 - SEPT 1997)

Technical Team Lead -- USAA Financial Services Company

. Implemented one of the largest enterprise ATM networks of its time,

over 25,000 nodes, providing Fast Ethernet switching to the desktop

utilizing Cisco products.

. Managed a team of six technicians on two different shifts through to

successful project completion.

. Technical interface between customer vendors responsible for rack,

power and copper/fiber media installation.

. Identified and resolved media installation issues that improved

successful connectivity by 30%.

. Completed configuration, deployment, and implementation of Cisco

5000's, LS1010's and 7500 series routers into the new network.

. Inventory, IOS updates, and configuration changes were performed using

Ciscoworks management tool.

TECHNICAL PEOPLE INCORPORATED (for NCR) DEC 1995 - MAY 1997

Network Engineer

. Installation and integration of a network solution, with NCR, for

Texas Instruments.

. Duties involved survey and data collection of the existing network, to

include performance metrics, design modifications, writing of

proposals for implementation and integration.

. Installed Cisco equipment, including the 7000 router and the Catalyst

5000.

. Provided monitoring and operational support.

PROFESSIONAL DEVELOPMENT/CERTIFICATIONS

Cisco Certified Network Associate

CORPORATE TRAINING

2010 -- 2012 AT&T Virtual Management Summit

LEAN Six Sigma ? Six Sigma Certified Green Belt

NETWORK HARDWARE: Cisco routers 26XX, 28XX, 36XX, 37xx, 7x00 ? Cisco ASA

55xx ? Cisco LAN switches LS1010, 8540, Catalyst 1900, 29XX, 35XX, 37XX,

5X00, 6X00 ? Cisco 515, 525, 535 ? Cisco ONS 15454 ? Cisco SAN Director

95xx Siemens 3000 series IP Telephony equipment and handsets ? Bay

Network Routers & Router/Hub combination

Nortel Contivity 600 VPN appliance.

NETWORK PROTOCOLS: BGP ? OSPF ? EIGRP ? IGRP ? RIPv.1/2 ? DLSw ?

Multicasting ? NAT ? VPNs IPSec ? VLANs Layer 2/3 ? QoS ? PPP ? SRP ?

VoIP TCP/IP

NETWORK MANAGEMENT TOOLS: Cisco Works ? Cisco Secure ACS ? Cisco WLSE ?

Solarwinds ? Fluke Optiview Console Concorde ? Vitalnet ? MRTG

NETWORK MEDIA: Ethernet ? Fast Ethernet ? GigabitEthernet ? Token Ring ?

ISDN ? Frame Relay ? ATM T1/T3/OC3/48/96

SOFTWARE: MSOffice Suite ? Remedy ? GPS/Vantive ? AOTS ? Lotus Suite ?

NetDirector ? AutoCAD 12 ? Visio

AFFILIATIONS

AT&T GEMS United Way Lead/Representative

AT&T Group Leader United Way "Day of Caring" event-MS150 ride

AT&T Golf Classic Transportation Support 2010 - 2012

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