Administrative Assistant Customer Service

LESLEY M. SYAS

**** ******** ***

Los Angeles, CA 90016

Home Phone: 323-***-**** Cell Phone: 323-***-****

E-mail: **********@*****.***

OBJECTIVE

Receptionist/Administrative Assistant/Office Manager

RELEVANT SKILLS

Management / Supervisory Customer Service Secretarial Skills

Training & Development Type 60WPM

Continuously improving skills through classes and workshops

COMPUTER SKILLS

MS Word 2007-2010 MS Excel 2007 MS PowerPoint

Outlook Deltek Vision Internet Proficient

WORK EXPERIENCE

Sales Associate 08/2011 to Present

Macy’s Los Angeles, California

Provide courteous and quality service to customers. Assist the customer in finding items on the

rack. Recovering and go-back merchandise. Ordering items that are not in the store, receiving

checks, cash and debit/credit card payments, bagging purchases and giving receipts, opening and

closing cash registers.

Office Manager 01/2001 to 06/2009

Walker Parking Consultants Los Angeles, California

Supervised, trained and assisted with hiring clerical staff. Coordinated office/project records

retention program. Coordinated travel arrangements for office staff. Provided backup telephone

coverage as necessary (Multi-line). Created project lists and fact sheets and proof read

documents to ensure company compliance. Interacted successfully with all levels of staff.

Administrative Assistant 04/1997 to 01/2001

Walker Parking Consultants Burbank, California

Typed and distributed letters, reports and interoffice memorandums as required by the

professional staff. Typed proposals and agreements as required. Prepared photocopies and

reproduced bind reports. Ordered and maintained office supplies, stationary and marketing

materials. Assisted in the preparation of manage reports and coordinated work with other clerical

staff.

EDUCATION

Santa Monica College, Santa Monica, CA. 06/2010 to Present

Relevant Courses: Word 2007-2010, English Skills for the Office, Microsoft Outlook

Comprehensive Course 2007, Introduction to Computer Business Applications and Business

Communications

REFERENCES UPON REQUEST

Contact this candidate