Medical Assistant Customer Service
Resume:
Fresno CA, *****
*****.******@*****.***
Jennifer Corral
BILINGUAL SPANISH MEDICAL ASSISTANT
Seeking a position as a medical assistant where I can utilize my three years of customer
services experience, previous work experience and education in order to provide high quality,
passionate healthcare to families. Known for dedication to providing premium patient care.
Education & Certifications
Associate in Applied Science degree in Medical Assisting
Heald College: Fresno, California
• HIPAA Certified
• CPR (BLS) and First Aid Certifications
Specific Job Skills
NextGen EHR savvy Vital signs
Compassionate and sensitive Sterilizations procedures
communication Capillary punctures
Ability to stay on schedule Venipuncture
Strong task management Urinalysis
Perform EKGs Specimen collection
Work Experience
Medical Assistant (Hired following externship)
Planned Parenthood Family First, Fresno, CA April 2011 to April 2013
Provided direct service in all the clinic areas including: family planning, prenatal, general
medicine, pediatrics, women’s health. Obtain vital signs, collect specimen for testing, obtain
patients medical information. Perform lab work, venipuncture and injections. Practice sterilizations
and cleaning procedures, prepare clients for exams and assists in exam room when needed, prepare
examination room with appropriate supplies for examination and clean rooms, schedule
appointments, Explain treatment procedures, medications, and physicians’ instructions. In
coordination with licensed staff, provide client follow-up on lab results and referrals. Experience with
NextGen Software in EHR.
Shift Manager
Panda Express, Fresno, CA March 2010 to July 2011
Promoted to management after 10 months. Maintain high standards of customer service during
high-volume, fast-paced operations, handle currency and credit transactions quickly and accurately,
follow procedures for safe food preparation, assembly, and presentation, resolve complaints promptly
and professionally, train new employees, delegate tasks to employees, complete food inventory daily.
Contact this candidate