April Bradley-Biggers
Baltimore, MD 21230
************@*****.***
Objective:
To obtain a challenging position in an organization that will utilize my exceptional office and
computer skills.
Qualification Summary:
Hardworking, motivated, energetic, dedicated and professional individual able to serve clients in
a conscientious and pleasant manner. Strong ability to multi-task, organized, disciplined and
detail oriented. Outstanding oral & written communication skills. Microsoft Office: MS Word,
Excel, and Outlook. Type 60 wpm.
Proficient in Medical Insurance Billing, Medical Terminology and Medical coding. Extensive
knowledge of Data Entry 8000-9000 KS, Inventory and multi-line telephone systems. Medical
Software knowledge: Meditech, Mysis Vision, EVS, IDX, Image Now, CPT -4 coding, ICD-9
coding, CM 1500 forms and UB92 forms
Education:
Baltimore City Community College
Baltimore, MD
Business Administration
A.A. Degree 1987
Physicians Billing Solutions
Timonium, MD
Medical Billing/Coding
Certification 1992
Refresher Course 2004
Strayer University
Owings Mills, MD
Perusing Bachelor
Health Services Administrations
Work Experience:
AR Specialist
Mercy Medical Center
Baltimore, MD
October/2005– present
Bill for medical and all commercial carriers which requires follow up phone calls on
unpaid or deny claims.
Exceed daily quota of 40 claims accounts a day by 20 to 30 accounts
Conduct data entry, answer phones, file, and obtain authorizations and referrals for
billing office.
Develop and maintain spreadsheets for tracking claims checks for physicians
Review ICD-9 codes to verify if a code has been changed
Enter and update patient demographics using Mysis and Meditech systems and verify
Medicaid status.
Patient Account Representative
University Physicians, Inc.
Baltimore, MD
April/2002 – September/2005
Identified claims approaching payer timely filing limits and initiated prompt account
follow-up
Reviewed accounts and performed collection activities to ensure payments on accounts
Worked ATB, Hold reports, or Reg/Ret report daily by utilizing Meditech, payer
websites, Trailblazer, etc to be more efficient and increase cash flow
Worked accounts correspondences and submitted accurate adjustment logs for timely
approval timely
Worked assignments to meet deadlines.
Billing Specialist
Maxim Healthcare Services
Columbia, MD
January/1999 –April/2002
Charge entry
Payment posting
Collections
Contacted insurance companies for eligibility and verification
A/R- worked patient’s accounts
Sent out ledgers and statements, and conducted all follow-up calls
Exceptional Professional and Personal References Available Upon Request