Human Resources Administrative Assistant

Cindy Ferrier, MBA

***** ******** ** *****, ** **721

301-***-****

************@*******.***

Education

Masters of Business Administration, Concentration: Human Resources Management

American Intercontinental University, Hoffman Estates, IL

Bachelors of Sciences Criminal Justice

American Intercontinental University, Hoffman Estates, IL

Experience

Human Resources Coordinator, Shady Grove Fertility Center, Rockville, MD

February 2012-November 2012

• Explained human resources policies and procedures to all employees.

• Conducted telephone and onsite exit interviews for all employees.

• Worked closely with HR Business Partners to facilitate year-end talent reviews and

articulate team strengths.

• Assessed employee performance and issued disciplinary notices.

• Worked on 401(K) administration, FMLA and workers’ compensation claims and benefits.

• Generated employee tracking reports monthly.

• Helped training and development staff with all aspects of training coordination.

• Audited job postings for old, pending, on-hold and draft positions.

Administrative Assistant/ HR Assistant, Obstetrics & Gynecology Associates, PA, Silver Spring,

MD

January 2008- February 2012

• Schedule meetings and interviews for doctors

• Coordinated all departments’ functions for team of 50 employees.

• Maintained detailed administrative and procedural processes to improve accuracy and

proficiency.

• Answered employee questions during the entrance and exit interview processes.

• Managed medical supply inventory, insurance records, patient charts and company files

using online tracking system.

• Selected and interviewed candidates for all available positions.

• Strictly followed all federal and state guidelines for release of information.

Receptionist / Call Center Specialist, Potomac Valley Orthopedic, Olney, MD

September 2006- January 2008

• Handle scheduling appointments for patients

• Verify insurance policies

• Prepare charts for physicians

• Make copies of insurance cards and photo identification cards

• Provide training for new employees

Account Specialist Merchants & Southern Bank, Gainesville, FL

January 2006- May 2006

• Transfer funds into clients’ account

• Verify accounts for fraud

• Schedule meetings for the president and CEOs of company

• Send reports to attorneys for subpoenas

• Reviewed revenue forecasts and compared report and revenue variance monthly, researching

any accounts that were not billed or billed incorrectly

Account Associate, Advance America, Gainesville, FL

June 2005- January 2006

• Accounts receivables and payables

• Approve loans for qualified clients

• Fill out paper work for court if needed

• Go to meetings to discuss company’s budgets

• Balance cash registers

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