Human Resource Customer Service

Belinda Fryant

*** ******* **.

Apopka, Fl. *****

407-***-**** (cell)

************@*****.***

Objective to obtain a position in the Human Resource field.

July 2, 2008 – Until present: Attending Strayer University to continue my education.

Received B.B.A. in June 2009, studying currently for M.B.A./HR. projected completion date

June, 2013.

Experience

Oct 2007 - June 2008 CHARLEE Family Care Services Orlando, FL

Human Resource Administrator

Recruitment, interviewing, hiring, background screening, drug testing, and reference

verification.

Benefits, compensation management.

New hire orientation, job description, policy and procedures.

Payroll, maintained PTO hours, training, exit interviews.

Employee relations, investigation, safety member

COBRA administration, HIPPA regulation.

Process new hires into the HRIS system.

Unemployment, workers compensation, other employment verification.

Employee recognition programs.

Employee training (Instructor for CPR, AED, CISD, First Aid Non- violent preventing

intervention) prepare audits for DCF.

Once a month took rotation of being MOD for weekend.

Performance evaluations review.

Nov 2000 - March 2007 Central Florida YMCA Orlando, Fl

Human Resource Coordinator

Review, audit, and input into HRIS system 900-1000 new hires a year (ADP and Oracle).

New Hire Orientation, recruitment, reference, background screening, drug testing, and

fingerprinting (Live Scan).

Posted jobs internal, external, Internet, updated job hotline, and job fairs.

Benefit administration, benefit enrollment, process deductions,

Safety Team member, employee recognition and retention.

New employee handbook updates, policy procedure updates.

EEOC report, Affirmative action log, I-9 audits.

Audit yearly employee performance evaluations.

Unemployment claims, LOA, FMLA, PTO time updates and accruals.

First contact for HR related issues from field employees.

April 1984 - April 2000 Rural Metro Ambulance Orlando, FL

Human Resource Manager

Recruitment, interviewing, hiring.

Implemented skill base pay program, revised orientation and testing program.

Benefits Administration and enrollments.

Employee relations, investigation, corrective action.

Policy procedure, job descriptions, salary administration.

Budget, worker’s comp, unemployment and union avoidance

Exit interviews, payroll, PTO accruals, leave administration.

Attended hearings on both workers comp, and unemployment issues.

Education

2008-Present Strayer University Orlando, FL

currently working on my M.B.A./HR (completion Jan, 2013)

B.B.A Bachelor Business Administration/Human Resources

A.A.S. Business/Human Resource Management

Technical Certificate Human Resource Management.

Technical Certificate Human Resource Operations.

Technical Certificate Human Resource Specialist.

Technical Certificate Business Management.

Technical Certificate Business Operations.

Technical Certificate Business Specialist.

Honor Student

PHR (currently working on recertification).

Skills

Microsoft Word, Excel, Power Point, Access, Outlook ADP e-Time, UniTime payroll, HRIS

system (ADP), Report Smith, Oracle HRIS, and Ceridian, Kronos time keeping system.

Member of SHRM.Teaching and development. Notary for State of Florida. Business

accounting, budget constraints. Accounts receivable/payable. Medical background, phone

coverage. Long-term care. Customer service and retail. Experience working in

manufacturing. Experienced recruiter. Exceptional organizational and time management

skills. Over 20 years experience working in the Human Resource field at all levels.

Language Skills: English

Salary: $35,000 – $40,000

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