J AMES F. O'NEILL
*** ******* ****, **********, **. 35806
850-***-**** . **************@*****.***
OBJECTIVE
My objective is to continue to focus on a management position with my
main goal being to become a G.M. of my own store. From there I would like
to continue to move up through corporate. I plan on doing this by
reaching out for as much training in these areas that is available to me
to make sure I am successful as I advance. Then to use these experiences
and what I have learned through training from BestBuy and my immediate
leadership team and continue to teach it back to my Departments sales
team to help build customer loyalty and Future leaders.
MAJOR ACCOMPLISHMENTS
Continued support with WOLF doing local community service. Active member of
Beach Bay Optimist Club.
Started and helped develop Suffolk County Optimist Club
Coached 2 Bellport NY soccer teams for 3 years
Board member of Bellport soccer league for 3 years
Licensed and manager of Bellport Referees for 2 years
Owned and Managed Automotive business for 12 years
EXPERIENCE
Connected Business Manager
October 2012 to Present
Best Buy, Huntsville Al.
To continue to build leadership talent through our new USOM and maintain
success through weekly check-in and Quarterly performance development
1on1's with Department Supervisors to continue leadership growth within the
company. On the floor coaching with sales associates daily to improve
sales proficiency. Work with G.M. to run the daily business Handle Customer
issues and back office processes. Including bank deposits, maintain safe
integrity, and keep daily and monthly financial books. Track and maintain
stock counts. Inspect look and feel of store daily to improve customer
experience. Improve daily performance by tracking the results and making
adjustments to labor and build action plans to improve results. Interview
and train new employees through sales induction and selling skills.
Computer & Tablet Supervisor
June 2007 to October 2012
BestBuy, Panama City, FL
To help build stores and districts business and customer retention by
assisting in the direction, mentoring, and development of the department
sales personnel. To work together with the General Manager and store
leadership in teaching down sales techniques using the BestBuy selling
skills and the new induction process. Help management with customer
Experience, leading and resolving customer issues on regular basis. Track
success using matrix, PMRs, Multi unit reports, and CSI scores.
Outside Sales Rep. / Assistant Manager
January 2006 to April 2007
Discovery Marketing, Panama City, FL
Did in home demos and sales of water treatment equipment. Helped to train
and assign jobs to sales personnel. Helped manage active accts. and
Budgets
Security Manager
2004 to 2006
Buck Wilds Saloon, Panama City Beach, FL
Managed and trained Club Security and Door Security personnel worked with
local Law
Enforcement to help maintain stable environment inside club did weekly
reports to owner of all
incidents for prior week.
Manager / Service Write
July 2004 to June 2005
Precision Tune Auto Care, Panama city, FL
Recruited, interviewed, Hired and developed employees. Kept budgets and
books up to date for franchise owner. Did daily banking deposits and
business reports. Managed and trained Technicians on daily basis, ordered
and maintained stock counts. I did this for the owner till he sold Florida
location and asked me to move to South Carolina.
Manager /Service Writer
2002 to 2004
Auto Warehouse, Patchogue, NY
Worked here to help develop their service Dept. after they had purchased
Business From me and my wife. Set up service team and shop equipment.
Developed Billing System and trained
office team to take over when I moved to Florida. Tracked budget and labor
costs while helping owner reinvest in advertising and equipment. Once the
service dept. was trained and able to
run without me. I was able to move to Florida.
President / Operator / Technician
1994 to 2002
South Country Auto Center, Bellport Village, NY
I started this company from the back of my truck. In 1994 me and my wife
incorporated it and opened a store front unit with 6 bays and large office.
We built up the business to have 9 employees year round for 8 years. Before
selling it off to Auto Warehouse.
My job duties included but where not limited to budget, banking, billing,
training, staffing, ordering stock and supplies.
EDUCATION
BOCES, 1990
Bellport, NY
ASE Certification (1) Advanced Automotive Diagnostics and Repair
Farmingdale College, 1987
Farmingdale, NY
Business Management, Basic Engine and Advanced Engine Repair
Did 2 years of continued studies, in both business and automotive fields
Central Islip Senior High School, 1985
Central Islip, NY