Office Assistant

LAUREN MATHENA

*** **** ***** **. ********** Texas 77316. 405-***-****© *******@*****.***

Career Overview

Energetic with excellent communication skills; ability to work independently or as part of a

team to meet project deadlines; office professional with accounting background additional experience in

purchasing, payroll, and office machines. Excellent interpersonal skills, able to relate to all levels of

employees and the public.

Skills Highlights

• Problem Resolution

• Meet deadline

• Project planning

• Attention to detail

• Microsoft office skills

• Employee training and development

• Filing and data archiving

• Administrative support

Core Accomplishment

Data Organization

• Improved office organization by compiling quarterly budget reports, financial

spreadsheets, organizational charts and company data reports using advanced

Microsoft Excel functions.

Customer Service

• Handled customers effectively by identifying needs, quickly gaining trust,

approaching complex situations and resolving problems to maximize efficiency.

Scheduling

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LAUREN MATHENA

225 Blue Heron Dr. Montgomery Texas 77316. 405-***-****© *******@*****.***

• Corresponded with customers through phone, fax, and email and in person to

schedule appointment and answer inquiries.

Monthly Reporting

• Organized billing and invoice data and prepared accounts receivable and expected

revenue reports for controllers.

Administration

• Performed administration tasks such as filing developing spreadsheets, faxing

reports, photocopying collateral and scanning documents for inter-departmental

use.

Payroll Assistance

• Assisted with payroll preparation and entered data into cumulative payroll

document.

Professional Experience

Eskridge Chevrolet Dec.2008-Aug.2011

Office Assistant

Guthrie, Oklahoma

Managed daily office operation and maintenance of equipment, maintaining accurate records for

all business supplies. Processed account receivable and accounts payable. Assisted in all areas of

administrative work including data entry, receptionist duties, file organization, research and

development.

Streater Smith Honda Aug.2011-Jun2012

Service Advisor/dispatcher

Provided efficient customer service, successfully handled 40-50 customers per day, managed

incoming and outgoing calls, scheduled and confirmed appointments, maintained all contracts

through our rental company, oversaw all the progress of work orders on a daily basis. Also was

top 10 in the district several months in a row through customer surveys.

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LAUREN MATHENA

225 Blue Heron Dr. Montgomery Texas 77316. 405-***-****© *******@*****.***

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