Customer Service Development

Location:

Salary:

2.50 lakhs

Posted:

June 21, 2013

RESUME

PRABHAPPA

*. NAME

*. FATHER’S NAME HANUMANTHAPPA

3. DATE OF BIRTH 3.7.1954

4. QUAL IF ICATION MA(ECONOM ICS)

5. EXPEREINECE `

** *** ** ********* * ron Ore Co L td, A Public Sector

E nte rp r ises(A largest M ining Industry in Asia ) up to the level of

J r. M anager & 06 yrs in p rivate sector as Officer and

M anager( HR)/Admn/Accts.

R ESPONSIBL I TY HANDLED :

Talent acquisition, improving the job performance, competency development, statutory

benefits, employment and legal compliance, policy, directives and procedure development,

i nfrastructure support and customer service, working hours usage and maintaining

p roductivity, contractual responsibilities and compliance, identifying and evaluating the

s tatutory problems arising within the organization, formulate Performance Advance

P lan, ensure to co. policies are properly adhered. Staff recruitment, carryout staff

assessment and appraisal, helping the staff to do excellent work, safety of employees,

creating comfortable working environment and arranging other managements

meetings,/discussion, looking day to day administrative activities, welfare statutory

compliance – pay roll, PF/ESI/ industr ial relation, conducting departmental

p romotions/salary fixation as per rule/ appointment orders/charge sheet

enquiries/punishment orders/ coordinating with State Government in connection with

accident compensation/following labour laws as per existing procedures, communication

and correspondences with State and Central Govt officials with regard to the company’s

matters, etc.,

6. NATIONAL ITY : I ND IAN

7. RELIGION : H I NDU

8. COMPUTER KNOWLEDGE : BASICS

7. ADDRESS : N O.49. MODERN HOUSING SOCIETY, NEAR CII

B HARATH NAGAR 2, BHYADERAHALLY,

V ISWANEEDAM POST

B ANGALORE 560 091

8. MOBI LE

9 E mail *********@*****.***

SIGNATURE/PRABHAPPA