Sales Assistant

Otis B. "Jay" Robinson, Jr.

**** ***** *****

Raleigh, NC 27606

336. 239.6886 or 798.1120

****.********.**@*******.***

Documentation Specialist

Core Competencies

> Proficient in technology (Troubleshooting, Web Design, Software-Visio,

Microsoft Office Suite)

> Excellent written communication and editing skills (technical,

academic, poetry, literary)

> Compassionate human service counseling

> Solid cash handling & customer-focused service

EDUCATION

North Carolina State University, Raleigh, NC

Bachelor of Arts (English with Creative Writing concentration) December

2012

PROFESSIONAL EXPERIENCE

Exam Reviewer, Raleigh, NC

4/2013 - 5/2013

. Working with large team to quickly and accurately review exam

documents

. Verbally problem-solve issues with fellow team members

Intern, TV One Life, Raleigh, NC

9/2012 - Present

. Led 6-member project team in fundraising for on-line and cable network

reaching two billion

. Writing scripts focusing on motivating adults to reach educational &

personal goals

. Set designing for marketing non-profit organization's 14-episode

programming per season

Service Associate, Food Lion, Raleigh/Lexington, NC

6/2007 - Present

. Provide friendly customer satisfaction to 200+ daily shoppers

. Operate cash register accurately handling $20k+ weekly

. Maintain product inventory of 5,000+ grocery items

. Received senior management recognition for training new service

associates

Sorter, Goodwill Industries of Central NC Inc., Greensboro, NC

6/2006

. Labeled 1500+ consumer goods for international distribution and

shipping

. Recognized by Supervisor for quality product handling

VOLUNTEER EXPERIENCE

Video Technician, Charisma Church, Raleigh, NC

2013

Track Coach, Central Davidson High School, Lexington, NC

2011 - 2012

Community Development Project Assistant through Service Raleigh, NC

2011

Habitat for Humanity through Service Raleigh, NC

2010

Intern, Office & Teacher Assistant, High Rock Community Church, Lexington,

NC 2010 - 2012

President, YPWW-RCOGIC, Linwood, NC (Organized Regional Youth Conference)

2011 - 2012

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