Manager High School

Idilia Beatrice Pina

**** *********** **. *******, ** 32829 Cell: 1-407-***-**** Home: 1-407-***-****

*******@*******.***

Objective

To obtain a responsible and challenging position with a progressive company where my extensive

work experience will have valuable application and utilization of my opportunity for

advancement.

Work History

Country Inn & Suites

July 2003-Present Executive Housekeeper Orlando, FL

Highly knowledgeable and skillful Executive Housekeeping Manager with extensive experience

in taking overall responsibility for managing the housekeeping and laundry operations in order to

ensure product quality standards are met and that optimum service is provided to guests.

• Scheduling for Associates

• Planned Daily Duties for Associates in order to ensure satisfactory service.

• Inspected and Evaluated Physical Condition of Property.

• Organized Associate Development Programs

• Department Trainer

• Inventory

• Staffing (Interviewing and Hiring)

• In Charge of Ordering Supplies

• Performed Cleaning Duties in Cases of Emergency or Staff Shortage

• Evaluated Records to Forecast Department Personnel Requirements, and to Prepare

Budget

• Maintained Records and Prepared Periodic Activity and Personnel Reports for Review by

Management.

Levinton Manufacturing

June 1997 - June 2003 Assembly Line Worker Warwick, RI

• Performed Skill Fitting of Mechanical Parts

• Assembled Segments of Home Electronic Outlets

• Worked On Line that Achieved 100% of Quality Goals

• Developed Strategies of Improvement with Supervisor

Education

Community College of Rhode Island (CCRI)

August 1999 Nursing Assistant Program Lincoln, RI

Shea High School

September 1983 - June 1987 High School Diploma Pawtucket, RI

Accomplishments

• Passed all Carlson QA inspections with an average score of green (90% or higher)

• Passed all Archon/Tharaldson Hotel Management inspections with an average score of

95%

• Employee of the Quarter Award (2nd Quarter/2005)

• Employee of the Quarter Award (1st Quarter/2007)

Skills

• Proficient in Microsoft Word and Excel

• Fluent in English, Spanish, French and Portuguese

• Able to read and write in English, Spanish and French

References

LBA Hospitality

Spurgeon Nisbett Regional Director (334) – 333 - 6082

407-***-****

Country Inn & Suites

John Knox General Manager (407) - 491- 9834

Pillar Hotel and Resorts

Christine Milluka Director of Human Resources (972) - 830- 3123

Country Inn & Suites

John Sterk General Manager (813) - 368- 5329

Contact this candidate