Manager Mental Health
Resume:
ZULMA RODRIGUEZ, LCSW, CASAC
New York, N.Y. 10024
****************@*****.***
EMPLOYMENT:
**** - ******* ******** ************* ********, Far
Rockaway, NY, Bronx, NY
Psychotherapist
Assess, diagnose and treat
mental disorder, behavioral problems and stressful
life events that affect the
patient while being in a nursing/rehab facility.
2011 - 2012 Greenhope Services for Women, Inc., New York, NY
Deputy Director of Programs
Act as a member of the executive management team. Hire,
supervise, orient and
evaluate vocational, outpatient, residential and family
directors, including the
food services manager, medical director and program
consultants. Oversee
department program activities including program schedule,
client workshops,
department meetings, case reviews, case conference. Assist
with
implementation of new program initiatives. Monitor, review
and ensure timely
and accurate reporting for contractual and other funding
sources. Troubleshoot
and coordinate services among departments. Correspond
regularly with VP of
Programs and Policy regarding improvements and /or
adjustments to contractual
goals and objectives and staff development issues. Assist
in development of
program design for proposal and grants with departments or
units. Conduct
meetings with parole and other funding entities to maintain
census, review
policies and procedures and maintain amicable relationship.
Work with contract
manager and data analyst to ensure accuracy of department
data. Prepare reports
including conclusions and recommendations for solution to
administrative and
client problems. Network on behalf of Greenhope within the
community and
attend and participate in local conferences, and
coalitions. Schedule and conduct
monthly staff meetings with directors and middle managers.
Consult with office
manager to prepare and maintain budget for petty cash, food
money, and office
supplies and equipment. Communicate regularly with legal
advocacy
department and data analyst regarding census and outreach
activities. Assist
with coordination and organization of on-site and community
program and staff
events. Maintain communication with the VP of Programs and
Policy and VP of
Finances and Operations. Assist with needs analysis studies
and confer with
managers and directors to determine training needs of
staff. Coordinate
training activities with department directors, and conduct
clinical trainings
on-site.
2009 - 2011 Metropolitan Mental Health F.A.I.R. Program, New York, NY
Program Director
Responsible for the overall day-to-day functioning of the clinic
including hiring of personnel, and responsible for the
coordination with referral sources, utilization review in
preparation for OASAS audits, crisis intervention with
applicants for treatment, coordination of intake including
direct intake assignment to therapists and reassignment or
transfers. Outreach to the community, and conduct weekly
clinical supervision with each therapist and a weekly Team
Meeting, also attendance at Board Meetings and weekly
administrative meetings.
2006 to 2009 Metropolitan Mental Health F.A.I.R. Program, New York, NY
Psychotherapist
Provide individual psychotherapy helping patients to improve their
lives by working out their psychological difficulties and
substance abuse issues in a one-to-one relationship.
Conduct parental counseling for parents whom need advice
and guidance on raising their children, play therapy for
children of substance abusers and also significant other
counseling to teach how to cope with active or recovering
partner. Provide counseling for couples to help couples to
communicate and overcome problems and marital difficulties
and achieve greater understanding of one another, and also
family therapy to help bring the family units of all kinds
to openly discuss problems and arrive at solutions.
Facilitator for group psychotherapy which enables patients
to share thoughts and feelings in a safe, comfortable group
setting and explore relationships, mental health, and
substances abuse issues in depth.
Responsible for quarterly treatment plans, and annual
comprehensive reviews, daily progress notes, group notes,
filing of all the paperwork, and keeping the charts up to
OASAS standard. A collaborator with ACS, the criminal
justice system, family court, Social Security, and
psychiatrist.
2004 to 2006 Community Counseling & Mediation, Manhattan/Brooklyn, NY
Clinical Director/Mental Health/Substances Abuse Program
Provided direct clinical service such; as intake assessment,
diagnosis, treatment, and crisis intervention. Planned and
implemented, and evaluated all clinical care services
provided by the unit, as well as all associated
administrative.
Reviewed, established, and maintained patient care protocol
and standards, ensuring that all OMH and OASAS regulations
and guidelines for patient care were met.
Participated in the design, establishment, and maintenance
of the organizational structure and staffing of the unit;
recruited, employed, trained, supervised, and evaluated
unit staff.
Participated in development, implementation and maintenance
of policies, objectives, short-and long-range planning.
Represented the organization at various community and
business meetings, promoting existing and new programs and
policies.
Conducted weekly supervision for therapist.
Taught clinical content or other related courses, and
supervise graduate MSW students, as well as CASAC-T
students.
Community Counseling & Mediation, Brooklyn, NY
Psychotherapist
Provided therapy to children, adolescents, families, adults and,
groups. promoting optimum mental health. Help individuals
deal with addictions and substance abuse, mood disorders,
depression, suicide, domestic violence, sexual dysfunction,
stress management, problems with self-esteem, issues
associated with aging, job and career concerns, educational
decisions, issues of mental and emotional health, family,
parenting, marital problems, and gender issues. Responsible
for completion and maintenance of clinical records in
accordance with OMH and OASAS protocol.
2004 to 2008 The CASAC Resource Group, Brooklyn/New York, NY
Instructor
Enhance the knowledge and skills of individuals pursuing or
renewing their CASAC. Teach students various topics
associated with providing treatment with individuals,
groups, and families struggling with alcoholism and
chemical dependency. The school provides educational hours
required for the exam to be a credentialed alcoholism and
substance abuse counselor.
2003 to 2004 Target Behavioral Care, Bronx, NY
Director of Clinical Services/Telephonic Assessment
Oversaw all aspects of administration, support and
operation of the
Call Center, and supervised clinical intake staff.
Prepared and updated Call Center policies and procedures.
Coordinated tracking of clinical activities, and produced
statistitical
reports on the Call Center's performance including referral
volume.
Trained reviewed and implement actions to improve the
successful completion of the Addiction Severity Index- Lite
and GPRA assessment tool.
Served as lead staff member on Clinical Committees
Meetings.
Assisted in the development and implementation and managed
the operation of the after-hours Call Center On-Call
Clinician referral program.
Assisted the Executive Director to formulate and implement
performance indicators for the Call Center and other TBC
programs.
Utilized an Automated Call Distribution system in tandem
with a networked customized behavioral software package
(Civer-Psych IV) system to screen incoming calls for
emergency and risks, take basic identifying demographic
information, evaluate for a level of care, and make
referrals (Using the OASAS Locator) in a timely fashion.
Ensure Call Center operations adhere to regulatory
requirements, including HIPAA and 42 CFR Part 2 privacy
regulations.
Was able to build strong and effective relationships with
all TBC member agencies.
2001 to 2003 International Center for the Disabled, New York, NY
Mental/Health/Chemical Dependency Counselor - Outpatient
Worked with clients in acquiring community resources.
Conducted bio-psychosocial assessment interviews.
Wrote clients evaluations and progress notes for case
records.
Presented lectures on subjects related to chemical
dependency and the family. Led chemical dependency group,
therapy sessions, utilizing various counseling techniques.
Conducted counseling sessions for chemically dependent
clients and family members. Weekly on and off site
recreational activities.
Facilitator of an evening program for clients transitioning
to the world of work or already employed.
Facilitator of a group for individuals in early recovery
who have a major co-occurring mental health diagnosis.
Conducted vocational assessment and referral.
Conducted a weekly Adolescent Drug & Alcohol Education
group for the Youth Employment Services. The programs
focus was on getting the troubled adolescent from addictive
household, and group home to receive counseling, vocational
training, and or a job.
Input data into STARS for HRA referred clients.
Co-leader of a Dance Therapy group which was an in-depth
group process combining techniques of dance, meditation and
movement to increase feelings of serenity and self-worth.
Focus of group was on stress reduction and the integration
of body, mind and spirit.
2001. South Oaks Hospital, Amityville, NY
Mental Health/Chemical Dependency Counselor- Inpatient
Completed patient assessment as well as assisted in
developing treatment plans.
Provided group, individual therapy for clients' and their
families.
Utilized information to conduct successful case reviews
with managed care organizations.
Proficient in case management and, identifying, mobilizing
and coordinating community resources.
Responsible one night per week for hotline emergency calls.
EDUCATION:
2005 NYU, New York, NY
SIFI Certified
2003 Adelphi University, Garden City, NY
Masters in Social Work
2000 Adelphi University, Garden City, NY
Bachelor of Arts
1996 South Oaks Institute, Amityville, NY
Training Program for Alcoholism and Chemical Dependency
Counseling
1990 Katharine Gibbs, Melville, NY
Secretarial Certificate
CERTIFICATIONS:
2012 LCSW - Licensed Clinical Social Worker
2010 Certified MADD Dog Spinning Instructor
2011 Advanced Management Training Institute
2008 NASM Personal Trainer
2004 LMSW - Licensed Master Social Worker
2002 CASAC - Credentialed Alcoholism and Substance Abuse
Counselor
1997 - Present CPR Certified
1997 AFAA - Fitness Instructor
Skills:
Spanish Speaking
Proficient Computer Skills
Type 75 wpm
References Available Upon Request
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