Administrative Assistant Customer Service

SYLVIA P. BARNES

**** ******** **** ****

Cary, North Carolina 27518

**********@*****.*** 718-***-****

OBJECTIVE

To bring to an established organization a well-honed set of communicative skills, customer support, and dependability in the utmost professional manner.

EXPERIENCE

ABRAMS New York, NY 2001 - 2013

Receptionist

• Received all incoming calls and office guests

• Organized and scheduled in-house conferences using Microsoft Office

• Coordinated all incoming and outgoing packages

• Maintained the billing schedule for messenger services with Microsoft Excel

• Provided assistance to Accounts Payable, Sales, and Human Resources

• Trained temporary receptionists

CEO CLUB New York, NY 1996 - 2001

Receptionist / Administrative Assistant

• Received all phone calls on a multi-line phone system

• Assisted the President with daily banking procedures

• Registered all accounts receivable and payable on spreadsheets

• Made travel arrangements for the President

• Restocked office supplies when necessary

• Performed all phases of customer service

LINETT LTD. New York, NY 1985 - 1995

Showroom Receptionist / Administrative Assistant

• Received and redirected incoming calls appropriately

• Assisted in the processing of incoming orders

• Acted as liaison between salesmen and customers

• Selected fabric swatches for clients

• Organized showroom merchandise

• Regulated the supply of office materials

EDUCATION

FASHION INSTITUTE OF TECHNOLOGY New York, NY

Buying Merchandising

COMPUTER SKILLS

Microsoft Office: Word, Excel, PowerPoint, Outlook

REFERENCES AVAILABLE UPON REQUEST.

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