Technician Engineer

Joseph T. Castaldo

** ******** **.

Shirley, New York 11967

631-***-****

Objective

To obtain a job in an entry-mid level position working on computer hardware

and troubleshooting computer based issues and gaining job experience as a

computer technician.

Employment

Computer Technician Assistant

December 2007- April 2008

William Floyd School District

Mastic Beach, New York

Troubleshooting hardware and software issues. Recovering backup files.

Supporting teachers and staff through help desk. Installing software and

hardware. Re-imaging hard drives. Received praise from co-workers and

teachers.

Computer Repair/Clerk APRIL 2008 -

SEPTEMBER 2008, JANUARY 2009 - OCTOBER 2010

Battlegrounds LI

Mastic Beach, New York

Repairing and upgrading PCs, and laptops. Removing spyware, and viruses.

Writing invoices, working the cash register.

Desktop Support Engineer

August 2008- October 2008 Enablepay

Direct Inc.

Mineola, New York

Creating, and deploying images using Acronis. Managing inventory of

printer toner, and computer hardware. Troubleshooting computer hardware

and software issues. Troubleshooting telephone, printer, and fax machine

issues.

Program Assistant

October 2010- Present SNAP

Long Island, a division of EOC of Suffolk

Center Moriches, New York

Assisting in the daily functions of running an afterschool program, running

clubs, tutoring, and supervising students.

Network Technician

June 2012- Present

Dynamic Network Solutions

Bayshore, New

York

Assisting clients on-site, or remotely with desktop and network issues.

Troubleshoot, and repair hardware and software issues. Keeping inventory of

hardware software and toner. Installing new workstations, migrating data

between servers and workstations.

Education

Information Technology

April 2006 - October 2006

Florida Technical College

Deland, Florida

Earned thirty-three and a half credits towards my degree.

Regents Diploma

2000 -

2004

William Floyd High School

Mastic Beach, New York

Skills

Knowledge of Windows Server 2003 and active directory

Knowledge of Windows XP and other Windows clients

Knowledge of Veritas and Symantec backup and recovery utilities

Troubleshooting hardware and software issues

Experience working as a help desk technician

Knowledge of Ghost imaging utilities.

Knowledge of Acronis Snap Deploy utilities.

Experience with setup of routers, and network switches.

Contact this candidate