HENRY LUM
Phone: 650-***-**** - home
e-
mail: ******@*****.***
408-***-**** - cellular
http://www.linkedin.com/in/henrylum88
Program / Project Manager
SUMMARY:
Software/HW Program Manager with over 8+years experience in
management mobile PC/Devices on portfolio of global 3rd party
and internal web software applications and portal web site,
project management, working knowledge of OEM PC hardware,
operations, schedule planning, and SW/HW qualification and
communication skills.
( Project management skills: Extensive experience in leading
technical and business teams as well as external partners that
bring diverse portfolio of components together to develop a
revenue generating solution.
. Worked with NPI latest HP prototype, mobile laptop PCs and
devices including the latest touch system equivalent to the iPad
(Slate). Included the latest touch enable screen system and
devices.
. Collaborated with internal cross functional teams to
successfully coordinated and executed multi-business deals.
This ensure adherence to Software Development Life Cycle (SDLC)
process for web applications using Agile/Scrum Development
Methodologies. Designed interface with great user experience
and functionality.
. Created and managed integrated schedules for multiple cross-
functional software projects to ensure a timely delivery of the
software with adequate contingency planning and with minimum
risk.
. Reputation for seeing the bigger picture with excellent
communication, presentation and problem solving skills.
. Completed all required courses for Project Management
Professional (PMP) certification and preparing for exam.
ACHIEVEMENTS:
. Saved over $2 million annually in expenses. Created and
maintained a consumer laptop Prism server/servergate for
departmental download of system images which improved production
time, accuracy, and precision.
. Led HP to #1 PC seller. Helped grow a HP consumer/commercial
3rd party software business for laptops from 3 million to over
500+ million revenue with 90% profit.
. Helped HP to be first to market and increased sales by 15%.
Managed and led a team through crisis situation during Vista
launch and got an award for job well done.
( Achieved 33% savings in labor cost. Participated in the
successful HRIT split of HP and Agilent.
( Saved 25% labor cost. Successfully helped in the timely
launch of new education system (TEAMS)
( Reduction of development cost by over 50%. Planned and
developed 5 window 32 bit setup software using InstallShield to
aid the installation of company software on various O/S
platform.
. Increase productivity more than 33%. Saved labor and
maintained cost by designing, developing and maintaining several
24hrs automatic data process systems.
. Received Five outstanding performance certificates of
recognition for system development.
SKILLS:
Software experience: SAP, XML, CSS, JavaScript, HTML Web 2.0,
.NET 3, Dreamweaver, Perl, CGI, Oracle database ver. 8.0 - 9.0,
PowerBuilder ver.5-6.5, Sybase, Seagate Crystal Report, MySQL,
Visual Paradox,
SQL, PHP, Visual Basic, Java, ColdFusion, Access, C, C++,
InstallShield, MS Office, MS Project, PL/SQL,
PhotoShop, PeopleSoft, Snagit32, Frontpage, Reflection, VISIO,
TWikis, SharePoint, PhoneGap and Clear+.
Operating Systems: Windows Win7, Vista, XP, NT/2000, UNIX,
Fedora Linux, Android, iOS and Mac OS X.
Hardware experience: Windows laptop / desktop PC, MacBook Pro,
HP 5G Proliant Server, DNS
3com LAN, NIC, Repeater, Router, HUBS and Ethernet Switch.
EXPERIENCE:
Varian Medical Systems
Manufacturing Software Release / Operation Manager Palo Alto,
CA (2011 - Present)
( Managed release of medical software which treats cancer with
radiation oncology clinic system, while keeping manufacturing
delivery on schedule which responsible for over 3 billion+ in
business revenue.
( Act as worldwide contact on project from conception to
closure. Responsible for list of deliverables, release steps,
execution plan, monitor progress/ mitigate issues and completion
of all deliverables.
( Lead the release with multiple departments to ensure both
technical and regulatory compliance before deployment.
Operated under strict medical devices guidelines and processes.
Hewlett Packard Company
R&D Senior Software Program Manager Cupertino, CA
(2001 - 2010)
( Managed agile developers and engineers to deliver first class
smart monetization compelling
software for consumer mobile laptop teams overseas which
responsible for over half of 500+million revenue.
( Effectively communicated and implemented product roadmaps,
project plan, schedule and deliverable within an
organization, including engineering, business development,
marketing, IT and design teams.
( Increased sales by 10% with new marketing ideas. Managed and
led technical teams and external partners to bring
diverse portfolio of components together to develop a
solution to maximize the take-rate.
( Acted as point of contact for all project related
communications to and from vendor and cross functional team.
( Managed day-to-day operational aspects of a project and scope
to meet company objectives and milestones.
( Facilitated regular weekly internal meetings to ensure proper
communication on project status, progress and
information sharing with regional and overseas business
units.
( Facilitated regular weekly vendor meetings to ensure timely
communication on progress of deliverables and action
items with 3rd party software provider via net conference
and phone.
( Managed and document software defects reported by ODM & OEM
regional testers, using a bug tracking system,
report defects to software developers and drive issue until
resolution.
( Aggregated, organized, and disseminated program and cross-
functional project information with internal
customers and extended teams
Hewlett Packard Company
Member of IT Technical Staff Palo Alto, CA
(1999 -
2001)
( Resolved complex technical problems and user requests that
required coordinating and working with
various business, call centers and IT groups.
( Maintained and developed the HR intranet homepage and status
web page in Perl CGI script.
( Managed and trained the first level support on new
applications and development of web page portal.
( Provided consultation to various business applications to
solve difficult system related problems.
( Lower support call by 25%. Coordinated the introduction of
new releases web application to the support desk.
( Created and maintained Service Level Agreements (SLA) for
World Wide Educational Systems.
( Facilitated workshop training to improve process and tools of
the support desk.
SYNNEX Information Technologies Inc.,
Systems Analyst/Programmer Fremont, CA
(1998 -
1999)
( Reduce support cost by over 25%. Developed and maintained
database applications in Sybase with Graphic User
Interface (GUI) and Open DataBase Connectivity (ODBC) using
PowerBuilder in a client/Server environment.
Applications used to retrieve real time manufacturing
inventory availabilities and prices.
( Developed window 32bit installation setup programs for end
users with InstallShield Software.
( Reduce process time 33%. Planned, developed and coordinated
a 24hour data engine to efficiently process vital
business sales information on timely basis to the central
computer.
( Worked with API calls in Win32 Powerbuilder Application to
integrate Xbase and Sybase databases.
EDUCATION:
University of Hawaii at Manoa, Honolulu, HI
Bachelor of Science degree in Computer Science
Professional Education courses:
Unitek Education, Fremont, CA
PMI-PMP Project Management Professional BootCamp Course
De Anza College, San Jose, CA
Project Management Professional Courses PMP (Leaders)
West Valley College, San Jose, CA
Energy Management Program HVAC
Solar PV Project Management
Activities Volunteered San Jose, CA
ProMatch job search support group Co-lead and facilitated
workshops