Quality Assurance Project Management
Resume:
MALISHA C. KENDRICK
JACKSONVILLE FLORIDA 32218
***************@*****.***
PHONE:904-***-****
OBJECTIVE: Experienced Administrative professional with extensive knowledge in customer
service and collections with an ability to interface with all levels of corporate structure. Effective
communicator who is detail-oriented and makes time critical decisions to meet business
initiatives, An individual who excels in a team environment and maintains an outstanding work
ethic, Very willing to learn.
Demonstrate Skills:
Problem Solving Negotiation
Project Management Data Entry/PC Skills
Accounting Quality Assurance
EXPERIENCE:
JULY 2012- FEB. 2013 Jacksonville fl.
MARKONE FINACINAL
Collection on auto finance
Updating customer auto loans
Processing payments and updating account information
APRIL 2011-JUNE 2012 Jacksonville,Fl.
STELLAR RECOVERY INC.
Collection on charge off accounts
Reporting on and reporting on consumers credit reports
Processing payments and updating account information
JUNE 2009-MARCH 2011 Jacksonville, Fl.
ENHANCED RECOVERY COMPANY
COLLECTOR
Collecting on charge off and pre-charge accounts
Reporting on and updating consumers credit reports
Maintaining correct account information and processing payments through the
system
2007-2009 Jacksonville, Fl.
GC SERVICES/AMERICAN EXPRESS
COLLECTOR
Working personal and business account
Updating consumer information and maintain accounts
Working 30,60,and 90 day accounts
Processing payments
SKILLS:
Highly initiative and motivate
Ability to negotiate with people even in any difficult situation
Able to work under stressful conditions meeting with deadlines
Excellent verbal as well as written communication skills
Able to work in a team environment
Highly available
Ability to follow instructions and pay attention to details
Also FDCPA and STATE LAWS certified
COMPUTER SKILLS:
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Contact this candidate