Customer Service & Inside Sales
Resume:
Objective
Obtain a position that offers opportunities for that offers the ideal
location for me to blend my passion for customer service, and sales that
leads into a lifelong career with management advancement potential.
Profile
Most recently after completing a degree with President's List honors, I
have worked with many organizations to develop their business profile and
cultivate sales through social media marketing, special events planning,
media coverage and the development of publicity materials. As a small
business owner, I also demonstrated similar skills in marketing the company
- but also had the opportunity to demonstrate skills in budgeting, finance
and management. I have been heavily involved in the local community and
have helped connect local small businesses so that they can network,
cooperate and engage in joint ventures.
*Skills Summary*
Adobe Photoshop
Microsoft Office Suite: Outlook, Word, Publisher, Excel
Data Entry: 60 words
Customer Service & Problem Solving
Flexible Scheduling
Customer Service Online, Over the Phone, In Person
Data Entry
File Clerk
Multi-Phone Lines
Professional Experience
Customer Service & SALES EXPERIENCE
o 5+ years of retail, tradeshow, & internet customer service experience
with an emphasis on personal customer care.
o Focus on account development and acquisition in a managerial position
for a major national brand.
o Objective based sales.
o Identified target markets and developed marketing plans and
presentations.
o Face to Face customer service.
o Over the phone and internet customer service and support.
Employment (2008 - 20012)
o Dragonfly Artisan Tea Cottage - Sylvania, Oh : Social Media,
Photography, Advertising, Sales, Customer Service
o Inprocess - Woodville, Oh : Social Media, Strategics, Photography
o Toledo Chapter Of The Sca - Toledo, Oh : Social Media, Special Events,
Community Coordination, Photography
o Ohio Kimono - Toledo, Oh : Tradeshows, Internet Sales, Advertising,
Social Media, Photography, Customer Service
o Schedel Gardens - Elmore, Oh : Sales, Advertising, Social Media,
Presentations
o Animarathon - Bowling Green, Oh : Tradeshow, Advertising, Social
Media, Print
o Bashcon - Toledo, Oh : Tradeshow, Advertising, Social Media
o Glass City Con - Toledo, Oh : Tradeshow, Advertising, Social Media
o Dragon's Lair Collectables and Comics - Dayton, Ohio: Customer
Service, Tradeshows, Advertising, Sales, Retail
Education
Davis Business College - Toledo, OH
Business Marketing Degree, Associates, 2011 GPA: 3.59/4.0
SinClair Community College - Dayton, OH
Classes in Graphic and Internet Design, 2000 - 2004 GPA: 2.9/4.0
References
Veronika Sheets, Marketing and Event Coordination of Schedel Gardens -
Lori Yeary, Marketing and Sales of Akton Associates - 419-***-****
Contact this candidate