Manager Sales
Resume:
MARK S. BENSLEY
Saugerties, New York
*********@*****.***
I am a manufacturing professional with extensive experience in three privately held companies, all of which became successful business units of larger international firms. My greatest strength is in developing the people and the business system from an informal operation into a professional, proactive organization. I have the experience to determine what has to be done to make an enterprise management system work, and the ability to organize the people in the business to get it done. I work well with, and speak the languages, of the Operations, Engineering, Sales, and Information Technology organizations.
Accomplishments
Planning and master scheduling
1. Set up the process for regional repair center material supply, establishing resupply policies and bills of materials for customer-specific repair, adjusting weekly to actual demand.
1. Increased Bill-of-Material accuracy from 40% to 95% and labor standards from 20% to 90% accuracy, yielding useable costing information and the ability to use system data to analyze product costing.
2. Hired and trained planners in use of the Material Requirements Planning system, trained the buyers and the Engineering and documentation staff.
3. Implemented the open-database MRP9000 system, a Y2K project, as part of a team comprised of Materials, Operations, Engineering, Sales and Finance.
4. Using the Material Requirements Planning system, created a master schedule, and coordinated the efforts of the planners to reduce inventory from $3.0M to $2.3M and increase on-time shipments from 30% to 90%.
5. Supervised all aspects of production planning and control, organized and trained the planning and purchasing organizations and implemented the MAPICS MRP system.
6. Created formal procedures for maintaining order policies.
7. Set up a regular formal review of the master schedule with Sales to ensure coordination between Operations and Sales. Raised inventory turns from 2.7 to 3.9 using the MRP and Master Scheduling systems.
Manufacturing management and control
1. Set up lean manufacturing resupply lines, achieving better than 95% on-time shipment rate.
2. Implemented the work order and labor reporting system, leading to the ability to analyze costs of products, and adjust pricing as necessary.
3. Scheduled and supervised 30 assemblers, scheduled 10 additional assemblers, organized and formalized manufacturing documentation, and set up a controlled-access stockroom.
Warehousing and material distribution
1. Led the team which integrated an electronic kanban system, which releases purchase orders and interplant material movements, simplifying routine ordering and material movement, and increasing accuracy by using barcoded transactions.
2. Consolidated three plants' warehouses into one, as part of establishing a single maquiladora plant in Mexico, coordinating the work while all plants maintained production.
3. Set up a narrow-aisle, wire-guided warehousing system, increasing the amount of material able to be stored by 25% in the same area.
4. Led the team which created a tugger ("milk route") and kanban system, regularizing the delivery of material to operators and mini-markets.
5. Formalized warehouse controls and cycle-counting, raising warehouse accuracy from below 20% to 96%.
Employment History
CONTEC (Schenectady, New York) and WORLDWIDE DIGITAL (Matamoros, Mexico), 2002 TO 2013
Materials Manager, Planning Manager, of this company which repairs cable television converters (set-top boxes) and other cable and satellite television in-home equipment. This company is authorized by all four major manufacturers of cable television converters to do warranty repair.
KINETICS THERMAL SYSTEMS, formerly FTS SYSTEMS. (Stone Ridge, New York), 1988 TO 2002
Materials Manager of this designer and manufacturer of laboratory refrigeration and freeze-drying equipment, serving a wide range of industries from semiconductor manufacturing to pharmaceutical research and development. This company is vertically integrated, with sheetmetal, machining and welding shops. During my tenure, the company grew from $8M per year to $18M in 2001.
Education, Credentials, and Associations
Rensselaer Polytechnic Institute – Bachelor of Science
American Production and Inventory Control Society (APICS)
Information Technology
Productivity Tools: Strong user of Microsoft Excel, Word, Visio, and PowerPoint; Seagate Crystal Reports; familiar with Microsoft Project and Access
Enterprise Systems: Strong user of MAPICS (IBM/Infor); MRP9000/iERP (Intuitive Manufacturing Systems); eKanban (Agility) ; QMRP (Qantel); familiar with Oracle
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