Customer Service Sales

WILMA RAMIREZ

**** ****** ****** ? Apt. **H

Bronx, NY 10475

347-***-****

**************@*****.***

OBJECTIVE:

To have a position where I can use my skills and hardworking ability to

benefit my employer and be of service to others.

KEY STRENGTHS AND SKILLS:

. Organizational: Very well organized and comfortable working in a multi-

tasking project-oriented environment; known as a "highly organized and

productive employee".

. Communications: Fluent in English and Spanish; proven communication

abilities, both oral and written; a highly effective team player that

understands the value of working with all levels of employees.

. Adept in telephone techniques and operation of multi-line telephone

systems.

. Strong work ethic and team player to meet the needs of organizational

objectives

. Proven interpersonal work relations, communication, and people skills

with the ability to interface with staff, sales representatives, and

managers.

. Extensive exposure to public and customer service requirements, always

attentive to the importance of maintaining excellent customer

satisfaction.

EXPERIENCE

Madison Square Garden, New York, NY 04/1999 to Present

Salesperson

. Sold merchandise to individuals in stores and showrooms, utilizing

knowledge of products sold.

. Greeted customers on sales floor and ascertained make, type and quality

of merchandise desired.

. Displayed merchandise, suggested selections that met customer's needs,

and emphasized selling points of article, such as quality and utility.

. Prepared sales slips and sales contracts.

. Received cash payment or obtained credit authorization.

. Put new merchandise on display.

. Wrapped merchandise for customers.

. Took inventory of stock.

. Requisitioned merchandise from stockroom.

. Also have done commission work independently and as a team.

EDUCATION

Harry S. Truman High School, Bronx, NY

General Academic Studies

References Available Upon Request

Contact this candidate