Project Manager

K en Jian

(T) 1-718-***-**** (E) j ********@*******.***

Executive Summa ry

Ken is a Senior ERP Solution Consultant for HPS Consulting & Integration.

He has been with HP 2005~2011, taking the role OTC(Order to Cash)

Service Line Delivery Manager, Program/Project Manager, Senior

B usiness/System Specialist, leading the team( 25 consultants ) for SAP OTC

i mplementation projects, and online change requirement support for clients

f rom China, Asia, Europe and U.S.

Over 10 years business/system operation and management experience in the

a reas of logistics(inventory/warehouse/transporation), supply chain, and

i mport/export, working for Procter & Gamble (1996~2004). He was promoted

to be Logistics (Warehouse/Inventory/Transportation)

Supervisor(1996~2000) in P&G Guangzhou RDC (Regional Distribution

Center).

Experience of full life cycle SAP R/3 3.0/4.5, ECC 6.0, and mySAP

i mplementation projects and support in Asia Pacific countries, including

M ainland China, HongKong, TaiWan, Australia, Singapore, Korea,

M alaysia, Philippines, Thailand, and Indonesia

Broad functional experience on ERP SD/MM/TM/IM/WM SAP modules, as

IT functional specialist, including Sale & Distribution, Inventory

M anagement, Warehousing Management, Delivery and Transportation, and

F reight Billing. Familiar and skillful with blue print, system configuration,

p rocess and solution design, user testing and qualification, master data

creation and transfer, and data migration.

Knowledgeable with other SAP modules and business operations in

P lanning, Purchasing, and Finance.

Plentiful project management skills and experiences as SAP Project

M anager for over 10 projects, and also as functional IT for more than 15

p rojects.

During 2004~2005, he was worked for an Logistics/Transportation company

i n New York City(U.S.) as Logistics Supervisor. Well understand US products

supply chain module, and logistics operations.

Core Qualification

SAP SD/MM/IM/WM/TM, Solman(Solution Management)

CMMI

Project Management ( PPD Manager Program )

In ternational projects experiences

People Management

Program Project Management

Supply Chain/Sales and Distribution/Inventory and Warehouse Management

AS400

Certification

PMP( Certified by PMI )

Spoken Language

English( Fluent )

Chinese: Mandarin/Cantonese ( Native Speaker )

Education

1996 G uangDong I ndust ry University – China

Mechanical and Electrical Engineering

B achelor’s Degree

P rofessional Experience

09/2011 – 02/2013 F reelancer, Solution Consultant to D extys.

Resource and Solution Consultant

- Explore SAP projects requirements from SAP customers. Support bidding and resource

p lanning.

- Provide SAP Logistics Execution solution perspectives to pipeline SAP projects.

- Provide Project Management Skill t rainings to China resource.

- Support SAP resource recruitment.

- Support SAP project executions.

11/2005 – 04/2011 C hina Hewlett-Packard Co. Ltd.

Location: China O rder to Cash Service Line Delivery Manager,

P rogram/Project Mgr, Business Specialist

- Portfolio management for major global clients like P&G, Zeiss, etc.. Make up team

staffing engagement plan monthly/quarterly/yearly for SAP implementation, roll-out and

upgrade projects.

- Setup goal and career plan for team members.

- Explore customer needs for new business and drive high quality service level of project

deliverables. Lead the project consulting engagement.

- Professionally manage customer communication and service satisfaction.

- Recruitment, team building & t raining.

- As Program Manager, manage multiple projects. Lead Project Kick-off, Execution, and

Cut-over Support. Timely report project status report to management team.

- Generate blue print, gap sheet for requirement, solution proposal and design, system

configuration, user training and qualification, user testing, data migration, and cutover

hyper care support.

- Provide on-shore/off-shore service support(AMS) for daily issue calls and routine changes

following the high level SLA(Service Level Agreement), including 1) first level user call

advisory and support, 2) issue escalation and second/third level support, 3) problem

resolution and user follow-up, 3) issue log, reporting, and t racking management,

4) key user trainings, 5) configuration and development for approved routine change

request. 6) CSS(customer service survey) planning and performance review, 7) production

l ine project go-live support.

03/2004 – 10/2005 N ew York T wo-Way Express T rucking Logistics

Co.,Ltd.

Location: New York Logistics/Transportation Supervisor

- Daily warehouse operation management, including inbound, outbound, inventory

counting, in-house stock movement, and manage inventory level;

- Customer order management and in-t ransit order t racking;

- Transportation coordination, t ruck sizing, proof of delivery, and freight billing.

01/2000 – 02/2004 P rocter & Gamble Asia Pte. Ltd.

Location: Singapore ERP/SAP Implementation Roll Out Project

I M/WM/Transportation/Import/Export Business

Specialist and Team Lead

- Lead Logistics Team(SD/WM/IM) to implement SAP 3.0/4.5 for P&G branches in Asia

Pacific countries(Singapore/Taiwan/China/HongKong/Korea/Thailand/Indonesia/

Philippine/Australia )

- Train and qualify key/end users.

- Develop ERP Supply Chain and Logistics global work process(SOP) and system solutions.

- System configuration and unit testing.

- Master Data maintenance

- Testing support in different project stages( Coding, SIT, UAT, CO )

- On-shore/Off-shore cutover and Hyper-Care support

07/1996 – 12/1999 P rocter & Gamble (Guangzhou) Ltd. Co.

Location: China Regional Distribution Center Logistics Supervisor

Management of daily operations for

- Inventory level and inventory days control,

- Inbound by lots and bins,

- Outbound by FIFO,

- Optimize warehouse space for storage bins and internal inventory movement,

- IRA control by daily/weekly/monthly inventory cycle counting, and inventory adjustment,

- Customer order and transfer order picking/packing,

- Damage/discrepancy products handling, including repacking, scrapping, bundle packing,

etc.

- Trucking sizing to best fi t the t ruck load for lower down the shipping cost,

- Carrier/forwarder/vendor management, and performance review.

- Freight billing by t ruck/load/weight/volume,

- In-t ransit order/shipment tracking,

- Proof of Delivery completion to support customer rejection and return..

- GMP audit.

Accomplishment

2010, 12 ~ 2011, 4 China Hewlett-Packard Co.,Ltd.

Location: China P rogram Manager, led China Order

Split( $500,000, 25 F/T) and Global QM/L I MS

i mplementation and roll-out projects ( $600,000,

20 F/T )

2010, 12 ~ 2011, 4 China Hewlett-Packard Co.,Ltd.

Overall manage 2 projects deliveries and quality. Responsible for resource management.

Assign PMs and conduct IT project team. Review with customer project board/stakeholder

team for project progress update. China is the leading site in Asia for Order Split(Advance

O rder) solution to replace the existing Delivery Split solution, that will be rolled out to Asia

and US markets.

2010, 2 ~ 2010, 12 China Hewlett-Packard Co.,Ltd.

Location: China P roject Manager(SD/ I M/W M/T M/PP/F I/CO) for

P G Max Factor I n tegration P roject ( $ 1M M, 30

F /T )

This is to help PG to build up the SAP system(mySAP) and business process for Max Factor

which is new business localized in China market from UK. The project involved 10 ITs and

20 Business Row Leaders from SNS and FSS in China, Philippines and UK. I t covers modules

of SD/MM/PP/FI. The project will bring significant benefits to China.

2009, 3 ~ 2009, 11 China Hewlett-Packard Co.,Ltd.

Location: China P roject Manager(SD/ I M/W M/T M/PP/F I/CO) for

P G Du racell I n tegration P roject ( $ 400,000, 24

F /T )

The project is to help PG to build up the SAP system(mySAP) and business process for the

new Duracell business in China market. The project involved 9 ITs and 15 Business Row

Leaders from SNS and FSS. I t includes modules SD/MM/PP/FI. CSS( Customer Service

Survey) got full score of 5 points.

2008, 8 ~ 2008, 11 China Hewlett-Packard Co.,Ltd.

Location: China P roject Manager(SD/ I M/W M/T M/PP/F I/CO) for

P G GC SH New R DC Setup P roject ( $ 500,000, 23

F/T )

The project is to help PG setup a new SAP RDC in China. The business continuity will be

ensured when P&G is exiting the current cooperation with DHL. After the new DC is setup,

it will change the P&G’s distribution network in East China, which brings $1.8MM annual

FPLC saving. The project involved 8 ITs and 15 Biz Row Leaders from SNS, and 8 FSS

resources. CSS( Customer Service Survey) got full score of 5 points.

2008, 3 ~ 2009, 3 China Hewlett-Packard Co.,Ltd.

Location: China P &G Order to Cash(OTC) P roject I n i tiation SAP

Senior Consultant

2010, 12 ~ 2011, 4 China Hewlett-Packard Co.,Ltd.

This role is set to help PG SNS OTC to do new project initiation assessment, including

solution analysis, FTE/Cost estimation, and scheduling. Also provide expertise for the

c ritical issue resolution input.

2008, 2 ~ 2008, 5 China Hewlett-Packard Co.,Ltd.

Location: China P roject Manager( M M/PP/ I M) for P &G China

B eiJing Plant QR I mplementation P roject ( $

300,000, 15 F/T )

To apply SAP QR (Quarantine Replenishment) solution in BJ plant, which can enable BJ

Plant to ship QI status of stocks from Plant to Distribution Centers. This solution supports

I M and WM sites shipping. This is the pilot QR project in Asia. The core IT team has

resource from Germany, US, Philippines, and China.

2007, 8 ~ 2008, 2 China Hewlett-Packard Co.,Ltd.

Location: China P roject Manager(SD/ I M/W M/T M/PP/F I/CO) for

P &G China Cascade Elimination P roject

( $600,000, 28 F/T )

This is an comprehensive import/export and local distribution/sales SAP project. The

main purpose of the project is to help PG Guangzhou replace the 3rd party Cascade to

execute the new business, including China all PG brands import/export, local distribution

and sales. Lead the customer business project team( 17 business row leaders) and HP

IT team( 4 IT from China, 7 IT from Philippines) successfully build up the new SAP system

w ith the new process, including module SD/MM/PP/FI. CSS( Customer Service Survey)

got full score of 5 points.

2007, 3 ~ 2007, 7 China Hewlett-Packard Co.,Ltd.

Location: China P roject Manager(SD/ I M/W M/T M/PP/F I/CO) for

P &G China P r ingles I n tegration P roject ( $

300,000, 12 F/T )

Lead the customer Pringles business team( 5 business row leaders) and HP IT team( 3 IT

from China, 3 IT from Philippines) successfully restructure Pringles import/export and the

local production/distribution/sales enterprise module, build up the new SAP system for

t he new process, including module SD/MM/PP/FI.

2007, 1 ~ 2007, 2 China Hewlett-Packard Co.,Ltd.

Location:CN/HK/TW P &G Korea Gillette integration project SD/STX

I T functional leader and X-box lead

2010, 12 ~ 2011, 4 China Hewlett-Packard Co.,Ltd.

Implement SAP SD-STX system for gillette business, support to build up the interface

between Korea gillette APO/Manugistic system and Korea P&G SAP system, and develop

X-box SD automation, which can achieve auto SD related transaction like Delivery,

Shipment, Picking, Goods-Issue, Goods-Receipt and Billing.

2006, 8 ~ 2006, 12 China Hewlett-Packard Co.,Ltd.

Location:CN/HK/TW P &G China Gillette integration project STX I T

f unctional leader and X-box lead

Implement SAP SD-STX system for gillette business, support to build up the interface

between China gillette APO/Manugistic system and China P&G SAP system, and

develop X-box SD automation, which can achieve auto SD related transaction like

Delivery, Shipment, Picking, Goods-Issue, Goods-Receipt and Billing.

2005,11 ~ 2006, 7 China Hewlett-Packard Co.,Ltd.

Location: HK/TW SAP SD-STX(Shipment/T ransportation/Cross-

Border-Logistics) I T Consultant

This is a system integration project between P&G(HK/TW) and Gillette. SAP-SD/AR

Team is responsible for applying P&G standard global system/business solution to support

on-going Gillette business, covering the functions of Order/Delivery/Transportation/Inventory/Inbound-

Outbound/Billing/Account-Receivable.

I take care of standardizing and updating system solution for Delivery, Shipment, Freight

Billing and Import/Export business. Freight Billing is the most complex portion, due to

t ransportation supplier frequency changes with fully different freight calculation basis,

w hich need to be considered into PG freight pricing procedure. Further more, Gillette

p roducts has very different package, weight and dimension comparing PG products. All

of these request a very big challenge for the f lexibility of Gillette SAP freight billing system.

2002. 11 ~ 2004. 1 Procter & Gamble Asia Pte. L td

Location: Singapore and Korea SAP SD-STX(Shipment/T ransportation/Cross-

Border-Logistics) System/Business I n tegration

R ole Leader

This is a P&G corporate restructuring and SAP upgrade project in Korea. I was responsible

for the implementation of SAP 4.5 Delivery, Transportation, Freight Billing, and

Import/Export system replacing existing AS400 system for 2 plants and 6 distribution

centers, built up internal and external system interface. The most difficulty was the

l anguage communication with Korean users and complexity of demanding from Korea

business. To fulfil this requirement, we enhanced SAP standard functionality and keep

l atest update and alignment with business users.

2010, 12 ~ 2011, 4 China Hewlett-Packard Co.,Ltd.

2001. 9 ~ 2002, 10 Procter & Gamble (Guangzhou) Ltd. Co.

Location: China SAP SD-I M/W M( I nventory and Warehouse

M anagement) Team Leader

T his is a P&G SAP4.5 system implementation project in Mainland China. I was leading

China I M/WM team to implement SAP 4.5 I M/WM system for 5 Regional Distribution

Centers to replace existing AS400 & SAP3.0 system. At the meantime, technically support

I M implementation project for 6 Manufacturing plants. The most constraint was we

have limited resource but handling many sites of users. To solve this issue, we developed

local sub-project teams, built up the skill of key user as sub-team leader for assistance.

The successful accomplishment of the project supported me to get the P&G Asia Pacific

Best Performance Recognition Shares Award.

2000, 9 ~ 2001, 8 Procter & Gamble Asia Pte. L td.

Location: Singapore SAP SD-STX System/Business I n tegration Role

L eader

T his is a P&G Corporate Restructuring SAP project in AAI. I was responsible for the

i mplementation of SAP 4.5 Delivery, Transportation, Freight Billing, and Import/Export

system for P&G AAI countries(Singapore/Malaysia/Philippines/Indonesia/Thailand.).

A t the mean t ime, we are required to complete the restructure of corporate legal entity

for P&G AAI. This was one of the biggest and most successful SAP projects in Asia P&G.

2000,1 ~ 2000, 8 Procter & Gamble Asia Pte. L td.

Location: Philippine Asia SAP SD-I nventory and Warehouse

M anagement System/Business Expert

This is a P&G(Philippine) SAP system upgrade project. I took care of SAP4.5-I M/WM

system implementation in Philippines Cabuyao manufacturing plant, which is the

b iggest manufacturing plant in Asia, and also for 2 DC(Distribution Centers), replacing

previous SAP3.0 system, and built up the new interface between SAP4.5 and RTCIS

system.

1999, 6 ~ 1999, 12 Procter & Gamble (Guangzhou) Ltd. Co.

Location: China SAP SD-I M/W M( I nventory and Warehouse

M anagement) System/business I n tegration Row

L eader

T his is my fi rst involved SAP-SD/AR project. I was responsible for the implementation

of SAP-WM 3.0 system in Greater China to replace the existing system AS400 in 4 RDC

(Regional Distribution Center). Developed standard logistics processes.

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