Joseph D. Cussatt
Top, PA 18707
570-***-**** ************@*****.***
Optical Manager
Dedicated and technically skilled professional with support skill set developed through
experience as a dispensing optician, lab technician, store general manager, trainer, third party
payer analyzer, and materials purchaser.
Key Skills
Office Management Report & Document Preparation Records Management
Teambuilding & Supervision Accounts Payable/Receivable Meeting & Event Planning
Staff Development & Training Bookkeeping & Payroll Inventory Management
Policies & Procedures Manuals Expense Reduction
Experience
Northeast Eye Specialists 2002-Present
Set up and ran full service finishing lab and then took over as optical manager for both locations
Prepare reports
Responsible for sale increases
Create policy and procedure for departmental use
Conduct staff and training meetings
Monitor staff results of key performance indicators
Negotiate vendor pricing
Vendor seminars for staff
Monitor aging transactions
Finish lab operations
Repair machinery
Optical sales and service
Check out optical transactions
Frame buying
Wholesale lab setup
Pearle Vision/Pearle Vision Express 1985-2002
Manager/Store Manager/General Manager/National Trainer/Acting Regional Manager
Conduct staff trainings and meetings
Monitor and sign off employee times and accruals for payroll processing
Schedule employees to accommodate office hours at multi locations
Responsible for sale increases
Employee incentive report
Check out optical transactions
Optical sales and service
Finish lab operations
Price list development
Training staff in product and billing transactions
Vendor purchases
Contact lens cleaning and training
Completed all training programs offered by Pearle
Acting regional manager for 6-9 month period
Manage multiple store locations
Complete surfacing and finishing lab operations
Troubleshooting in regional stores
Setup action plan for region
Education
Hazleton High School 1980
Penn State Hazleton- Real Estate Courses 1981
ABOC 1990
Reference
Dr. Stacy Conway 570-***-****
Dr. Joseph Serniak 570-***-****
Others Available Upon Request