Customer Service Human Resource
Resume:
Current Address
Burlington, NC 27215
*******.*****@*******.***
OBJECTIVE
To obtain employment with a growing company in which knowledge in Business
Management as well current skills in Human Resource can be utilized.
EDUCATION
North Carolina A&T State University, Greensboro, NC
B.S. in Business Management May 2010
GPA = 3.37
Alamance Community College, Graham, NC
Six Sigma Yellow Belt Certification April 2012
EXPERIENCE
Brian Center of Lexington & Winston-Salem
Human Resource Coordinator/ Resident Assistant, January 2009- Present
. Process the records for hours worked by employees (Payroll)
. Process I-9 for new hires. (e-verify)
. Conduct new hire orientation
. Administer background and drug screens for new hires.
. Process and maintain employee records related to safety per OSHA and
Risk Management policy
. Conduct interviewing for current open positions.
. Supervise staff on weekends, handled scheduling for staff.
TJ Maxx, Apex, NC & Greensboro, NC
Sales Associate/Cashier/Back Room Associate May 2007 - December
2008
. Serve in a variety of roles for two different store
locations.
. Answer customer inquiries, and provide quality customer
service at all times.
. Assist with unpacking and organizing store merchandise and
inventory weekly.
. Operate the cash register and process cash, check, and credit
transactions.
. Service and process customer returns and exchanges on store
merchandise.
. Supervise staff in store.
Target, Apex, NC & Garner, NC
Stocker, May 2007 - August 2007/Executive Intern, May 2008-
August 2008
. Served in two locations
. Served as an HR Executive (internship)
. Served as an overnight stocker for the big-box retailer.
. Unpacked and stocked large quantities of merchandise on a
nightly basis.
. Pulled and sorted merchandise to ensure delivery to the
correct store location.
Kentucky Fried Chicken, Fuquay-Varina, NC
Cashier, October 2005 - August 2006
. Operated the cash register and processed cash, credit, and
debit transactions.
. Greeted customers and ensured all orders were handled in an
efficient and courteous manner.
. Provided friendly and accurate customer service at all times.
Old Navy Outlet, Woodbridge, VA
Sales Associate, June 2004 - May 2005
. Provided quality customer service while demonstrating great
organizational skills.
. Answered customer inquiries and provided information concerning store
products and specials.
. Organized the placement of products and other merchandise in the correct
store location.
ORGANIZATIONS:
SHRM (Society for Human Resource Management), August 2009-May
2010 (President on NC A&T Campus)
INROADS, May 2008-May 2009 (Member)
COMMUNITY SERVICE
Bethel United Church (Volunteer Janitor, September 2003 - 2004)
Can Food /Clothing Drive (INROADS July 2008)
Foster Friends (Volunteer January 2010)
COMPUTER SKILLS
Microsoft Office (Word, Excel, PowerPoint, Publisher), Internet Explorer,
Adobe Photoshop
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