Administrative Assistant Executive
Resume:
CATHERINe HAYNESWORTH
***** ******** ****** ***** *******, OH 441**-***-*** 2637 *****.***********@*****.***
Administrative Support/Executive Assistant
Dedicated and technically skilled business professional with a versatile administrative support skill set developed
through experience as an Executive Assistant/Senior Administrative Assistant and Secretary.
Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to
increase efficiency, customer satisfaction and the bottom line.
Offer computer skills in MS Office Suite and other applications/systems
Key Skills
Office Management Report & Document Preparation Records Management
Staff Development & Training Spreadsheet & Database Creation Meeting & Event Planning
Expense Report Preparation Accounts Payable/Receivable
Experience
The Cleveland Job Corps. 5/2011 to 4/2012
Career Transition Readiness Specialist
• Directed and instructed students regarding interviewing, resume writing, searching for a college or
advanced trade.
• Met with various employers regarding selecting students for entry level positions.
• Transported students to job fairs and interviews.
• Prepared weekly and monthly reports showing results relating to employment, college or advanced trades.
Huntington National Bank (Relevant Work Experience) 1987 to 2009
Senior Administrative Assistant/Executive Secretary
• Served as executive assistant to senior management; handled a busy phone system, functioned as primary
liaison to customers and consistently ensured a positive customer experience.
• Assisted four district sales managers (Retail Cleveland Division)
• Liaison between district managers and 56 banking office managers
• Implemented weekly and monthly reports to show how district managers increased regional sales from 50
million to over 100 million.
• Ensured customer complaints were handled in a professional manner. – Attempted to prevent customer
from contacting bank’s President or CEO.
• Composed memos and letters (excellent spelling and grammar)
• Arranged teleconferences for weekly focus/debrief calls
• Ability to multi task
• Supervised, trained and evaluated student interns
• Handled monthly expense reports for district managers
Executive Secretary
• Worked directly with Senior Vice President of Retail Banking/Secretary of Huntington Bank.
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Resume – Catherine Haynesworth
Page Two
Prepared documentation and handled arrangements for Huntington’s Board of Director meetings.
•
Scheduled meetings for Senior Vice President
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Heavy phone contact with customers with an attempt to refer the complaint to the proper person for
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resolution.
• Made arrangements for special sales rallies for the entire Retail Division.
• Quickly became a trusted assistant to the Senior Vice President and management team. – I earned a
reputation for maintaining a positive attitude and producing high quality work.
Education
Chancellor University (Formerly Dyke College) – Cleveland, OH 1994 2000
B.S. Degree – Business Administration – Management Specialization
Volunteer
Board Secretary – ESOP – (Empowering, Strengthening, Ohio’s People) 1995 Current
• Met with federal officials regarding guidelines and approach to modernizing CRA
• Met with Comptroller of Currency regarding CRA in the low and moderate income neighborhoods.
• Met with the Federal Trade Commission regarding predatory lending.
• Met with the Secretary of HUD
• Met with CEO’s and SVP’s of various lending institutions regarding CRA and predatory lending in
low to moderate income neighborhoods.
Contact this candidate